Subaru of Port Richey

The Dealership reached out to me to book a service appointment, which I did make for Sat at 9:30am, I have the conforming email to prove I had an appointment. I brought the car in, worked with the ad appointment, which I did make for Sat at 9:30am, I have the conforming email to prove I had an appointment. I brought the car in, worked with the advisor to get an oil change and tire rotation, the advisor could not find the appointment but assured me it was not a big deal. After waiting an hour, I noticed my car had not moved from its spot and did not even see the inside of the shop. I had the advisor check the status and he reported there was still 1 more in front of me, I asked for the car back, the advisor brought me back the car and said I should have had a "real" appointment I confirmed that I did and all I got from him was an eye roll and "sorry dude", I asked for the store to contact me and and I'm still waiting to hear from them. Update: got a call from the service manager he left a message, when I returned his call later that day I was told he was out of town at a car convention for a week. So issue in not resolved or even addressed. More

Great dealership, the men and women at the service desks will get you squared away. Ask for Spencer as he is the man. A++ from the service to techs. will get you squared away. Ask for Spencer as he is the man. A++ from the service to techs. More

Justin and the service dept did a great job diagnosing the rear end humming noise on my 2020 Outback. They repaced both rear bearings, changed the oil and flushed the brake fluid all in a couple of hours. the rear end humming noise on my 2020 Outback. They repaced both rear bearings, changed the oil and flushed the brake fluid all in a couple of hours. FYI: Not sure why you are showing only Toyota models at a Subaru Dlr survey? More

Justin goes above and beyond! He really was the star of our whole experience. He solved any issue we had with a smile, patience and all around great attitude! We ask for him anyti He really was the star of our whole experience. He solved any issue we had with a smile, patience and all around great attitude! We ask for him anytime we need service. Thanks again Justin- Amanda and Luis More

Always quick and efficient service. My car was in and out in no time. Elvin’s the best! My car was in and out in no time. Elvin’s the best! More

I like the service and my mechanic is outstanding the service department should be rated A plus I won't go anywhere else service department should be rated A plus I won't go anywhere else More

Awesome people through and through. My parents bought a vehicle from them when they were looking to upgrade. A year later I was in the market for a car I decided I couldn’t go wrong wit My parents bought a vehicle from them when they were looking to upgrade. A year later I was in the market for a car I decided I couldn’t go wrong with Subaru. Austin and Mike did a GREAT job of making sure I was getting what I wanted and keeping it in my budget. A few bumps in the process but they were solved quickly and efficiently. If you’re in the market for a car and want the best service Mike Scheu is your guy! From the service department to the managerial team 10/10’would recommend this dealership. More

Bought my car there 9 years ago, service experience. They do not inspect my car as papers shown after service. My headlight has been out for over a year & they marked they all work the last two service They do not inspect my car as papers shown after service. My headlight has been out for over a year & they marked they all work the last two service visits.. Engine light was due to needing new gas cap and they didn't catch that as well, Miss service man, Joe More