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Subaru of Port Richey - Service Center

Port Richey, FL

4.5
2,354 Reviews

2,354 Reviews of Subaru of Port Richey - Service Center

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November 18, 2021

Everyone that I have dealt with h was exceptionally professional and knew their job and did whatever was necessary to complete my reasons for being there More

by thehandymandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 19, 2021 -

Subaru of Port Richey responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2021

Excellent and fast service Employees are knowledgeable Excellent and fast service Employees are knowledgeable and go out of their way to assist client's. Great facilities for clients to wait for their ve More

by Jacksanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Belviso
Nov 15, 2021 -

Subaru of Port Richey responded

Thanks Jack! It is our pleasure! Mark

November 13, 2021

Took over 1.5hr to do oil change otherwise good service. Will come back for sure More

by NJJANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bradford
Nov 14, 2021 -

Subaru of Port Richey responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 13, 2021

Very good service been coming there for seven years and will continue to have my repairs there More

by DONBOUNDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 14, 2021 -

Subaru of Port Richey responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

November 11, 2021

Having purchased our Forester 3.5 years ago from another Subaru dealership further away from our home, I decided to try out Subaru of Port Richey which is 20 miles closer for accessories to purchase and hav More

by g_weldonsearles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nasser Abdallah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Gutwein
Nov 11, 2021 -

g_weldonsearles responded

To clarify my ratings for Nasser and Adam who I have never met, this review would not let me finalize it unless I answered a rating on a Sales Rep and a Management Rep, so since I didn't deal with either department but chose the Service dept for my experiences, I clicked on the first names under each category and a one star since I didn't use them. This is a major problem when you want a review and it is service oriented and we choose "Service" that you don't have a choice of service dept employees to choose from and must make up something in order for the review to go through. This is frustrating and should be rapidly remedied. Thank you.

November 11, 2021

Spencer is great! He is patient and gives honest feedback without added pressure. He really seems to care about you and your car. He looks to give you the best deal. More

by nlprojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer in Service
Nov 13, 2021 -

Subaru of Port Richey responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Port Richey. Thank you, and have a fantastic day!

November 11, 2021

Merlyn is awesome! She had no hesitation when I called about my truck driving funny, immediately took the truck in and was in communication as soon as she had info. This place is not close to my my home More

by Whirlgirl517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merlyn Mendez
Nov 13, 2021 -

Subaru of Port Richey responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Port Richey. Thank you so much again for your feedback! We hope you have a great day!

November 11, 2021

Merlyn is absolutely knowledgeable. All employees are genuinely courteous and accommodating. Waiting area is comfortable and over the top with provisions. Only suggestion would be loaner cars for jobs of More

by IVANHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merlyn
Nov 13, 2021 -

Subaru of Port Richey responded

Hi Ivanhia, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 10, 2021

Hands down better than our Subaru experience in Clearwater, where we’ve purchased 2 cars now. I believe we’ve found a new dealership ! More

by jackxschafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Nov 12, 2021 -

Subaru of Port Richey responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 09, 2021

Always courteous , time efficient & knowledgeable representatives and eager to fix any problems ! My C.S. Agent is Joe , I believe. More

by havnenrk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Koenn
Nov 12, 2021 -

Subaru of Port Richey responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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