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Subaru of Port Richey - Service Center

Port Richey, FL

4.5
2,376 Reviews

2,376 Reviews of Subaru of Port Richey - Service Center

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July 16, 2021

The employees are friendly and knowledgeable. The showroom and waiting area are clean and spacious. There’s plenty of refreshments to choose from while waiting. More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names.
Jul 17, 2021 -

Subaru of Port Richey responded

Hi Sean, we are so pleased you enjoyed your visit to Subaru of Port Richey! If you're ever in need of more help, please let us know! Take care!

July 15, 2021

Customer service was great and promptly. The service manager explained everything to me in great detail and provided options and what I wanted to do for the vehicle. All Subaru employees are exceptional More

by Jgonzo77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Baird
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Bradford
Jul 17, 2021 -

Subaru of Port Richey responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

July 10, 2021

Very well run shop . People were great very helpful. I would recommend them for and auto work. I will be returning to this Subaru dealersjip More

by LAEL5252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Managers
Jul 12, 2021 -

Subaru of Port Richey responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 09, 2021

Went in for a simple clutch issue yet they went above and beyond and replaced my entire transmission free of charge due to a warranty issue. More

by Jacob
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jacob
Jul 12, 2021 -

Subaru of Port Richey responded

Hi Jacob, thank you for your kind words! We're happy we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2021

Brought my vehicle at this dealship in 2019. All my oil changes and services are always done professionally and within reasonable time. Can't say enough about my service advisor, Merlyn Melendez, who goes More

by DU.JAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merlyn Melendez
Jul 12, 2021 -

Subaru of Port Richey responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for taking the time to leave us this information about your recent visit. Take care!

July 08, 2021

ALWAYS had great service,except last time Brent was so ALWAYS had great service,except last time Brent was so rude I left in disgust and swore I would not return. Prior to that it was always professiona More

by EXECAPPRAISAL
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent
Jul 12, 2021 -

Subaru of Port Richey responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. We want to regain your trust and your business so please reach out to us at (727) 862-9044. We will work with you to resolve this matter to your satisfaction. Thank you!

July 07, 2021

I bought my Subaru Forester here. Top notch customer service. Easy, problem-free purchase. I always take my Subaru here to get service. This is the best service department in the Tampa Bay Area that I h More

by goddumania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire Service Department
Jul 12, 2021 -

Subaru of Port Richey responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 07, 2021

Have had my Imp serviced at Port Richie since 2013 & have never been disappointed Consistently excellent! If you want your Subaru running like new bring it here More

by dougtravers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sher Parry
Jul 12, 2021 -

Subaru of Port Richey responded

Hi, we really appreciate your great feedback! Thank you so much for choosing Subaru of Port Richey as your first choice for service!

July 07, 2021

My car went into the body shop for repairs and the staff was courteous and helpful and patient while working on the details with the insurance. The manager ensured I was kept up to date with the timing of More

by chgoburbwoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body shop manager
Jul 12, 2021 -

Subaru of Port Richey responded

Hi, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Port Richey!

July 07, 2021

Not close to past service experience and the car was returned with wet areas on the drivers side mat. Remarkably, after servicing, the air conditioner is not as effective as before. More

by BONDJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department only
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