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Subaru of Port Richey - Service Center
Port Richey, FL
2,376 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,376 Reviews of Subaru of Port Richey - Service Center
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Verified Customer
July 01, 2021
Went to get a quote on getting body work done on my Went to get a quote on getting body work done on my Subaru. It was hit in an accident. They only gave me a guestamation., nothing in writing. The 2 o Went to get a quote on getting body work done on my Subaru. It was hit in an accident. They only gave me a guestamation., nothing in writing. The 2 other places I went gave me quotes in writing. I understand he didn’t know if there was internal damage done . However, I was able to get information elsewhere price without and price range if they had to do more. The two other quotes were less than the verbal questamation. I love Lokey dealership and always give it a 5 stars. The service department is phenomenal and the sales team are honest ,reliable and always there fir you. I highly recommend them for everything . Not sure about the body shop. This was the first unfavorable interaction with them. More
by tammywilson214
July 01, 2021
Every service appointment has been so smooth and easy. The staff is exceptionally friendly and helpful. I never wait long for an oil Change and rotate. Great dealership The staff is exceptionally friendly and helpful. I never wait long for an oil Change and rotate. Great dealership More
by ydhguy
Employees Worked With
Service writer was excellent
July 01, 2021
nice friendly place..everyone is very nice and professional...great service..and always have a good coffee and delicious dounats professional...great service..and always have a good coffee and delicious dounats More
by Ivana
Employees Worked With
July 01, 2021
I was told by service advisor I need a new head unit. I also said I’m having an issue with the USB port below aswell. The service advisor saw the head unit reboot and said I would need a new one. When also said I’m having an issue with the USB port below aswell. The service advisor saw the head unit reboot and said I would need a new one. When I was leaving I asked him if this has ever happened before. He said no I’ve never seen it before. I question the need to replace at this point. He also sounded annoyed by doing his job and getting me my part ASAP. “I have to make a 45 minute call” I have a car that does not work correctly. Sorry you need to fix it. I feel like anytime I walk into a lokey dealership they are trying to sell me. I am a consumer who has purchased 2 cars and my family has purchased a few. I don’t see why I would want to continue to do business with them. The follow up is terrible. Service is amateurish at best and sales is typical car sales bs. Nothing separates this dealer from the rest and will be looking into reeves Subaru for my next car purchase. More
by Anti-lokey
Employees Worked With
Jacob plaza
July 01, 2021
My service advisor was Merlyn she took her time explained everything and while car was in service manager Brian kept her informed as well as as me first time I had Merlyn and she was so pleasant she made me everything and while car was in service manager Brian kept her informed as well as as me first time I had Merlyn and she was so pleasant she made me feel very comfortable and went more than beyond everyone at Subaru is great More
by activespirit
July 01, 2021
Fast and convenient service.No problems. Did the work Fast and convenient service. No problems. Did the work without leaving anything unfinished. My car was also clean and not dirty from the technician Fast and convenient service. No problems. Did the work without leaving anything unfinished. My car was also clean and not dirty from the technician after working on it. More
by Alan
Employees Worked With
Service advisor
