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Subaru of Port Richey - Service Center

Port Richey, FL

4.5
2,376 Reviews

2,376 Reviews of Subaru of Port Richey - Service Center

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February 07, 2021

I had a good experience at the new facility. It is really neat how they can now check your wheel alignment by just pulling in to the service area. More

by rlebron14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Newell Service Advisor
Feb 09, 2021 -

Subaru of Port Richey responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for the great review!

February 06, 2021

I came in for an oil change and car wash and a cosmetic issue. The lack of shuttle service is a problem. I don’t want to take my own car and have someone else take it back to the shop. Ithe car wash was aw More

by Prov63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Baird
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2021

This is the first time I’ve visited. I purchased my Subaru in PA and was visiting in FL. I was treated so well, as if I was a regular, and I appreciate that so much! To summarize my experience… Frien More

by Theresa Curto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great staff
Feb 07, 2021 -

Subaru of Port Richey responded

Theresa , we strive for 100% satisfaction, and it is great to see you had such a positive experience at Subaru of Port Richey. We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2021

Marilyn was super professional and awesome as always! Thanks for keeping my 2012 Impreza with 210K miles running like new. The recent renovations look amazing and add a open yet welcoming touch. Self se More

by All We'll Drive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2021 -

Subaru of Port Richey responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2021

Service reception area poorly laid out the process a customer hast to go through to get his car serviced and picked it up is time consuming and certainly not efficient. More

by Flaharleyguy
Recommend Dealer
No
Employees Worked With
Don’t recall the service writers name he did the best he could he was a nice man
February 05, 2021

Superb intake process, with suggestions for service but no pressure. Nice introduction to the waiting area with its excellent array of complementary beverages and snacks, plus luxurious accommodations vie More

by Ascent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Newell
Feb 07, 2021 -

Subaru of Port Richey responded

Ascent, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

February 04, 2021

I was SEVERELY DISTRESSED to risk Covid exposure and show up to a dealership in which I was 1 of perhaps 5 people wearing a mask!!! Too long after I left - I realized that the mechanic that serviced my car More

by sflynn4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager I can't recall his name from weeks ago
February 04, 2021

Professional and very customer oriented. Work was done in a timely manner. Waiting room well maintained and organized for social distancing. Very impressive set up for convenience and service. More

by GENEBURKART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Feb 08, 2021 -

Subaru of Port Richey responded

We are so happy to read such a great review about Subaru of Port Richey! If you have any further questions, please don't hesitate to reach out!

January 30, 2021

We bought our Outback from them in 2016 and the service We bought our Outback from them in 2016 and the service dept. is always friendly and helpful. They even went out of their way to help us when we were More

by janj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Feb 01, 2021 -

Subaru of Port Richey responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 30, 2021

I bought my Subaru Outback here year and a half ago. Love the car. My salesman read us perfectly and got us where we wanted to be. Since then they have redone the whole place and it's beautiful. Ser More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shevon Murren
Feb 01, 2021 -

Subaru of Port Richey responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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