Subaru of Port Richey - Service Center
Port Richey, FL
2,376 Reviews of Subaru of Port Richey - Service Center
I had a good experience at the new facility. It is really neat how they can now check your wheel alignment by just pulling in to the service area. neat how they can now check your wheel alignment by just pulling in to the service area. More
I came in for an oil change and car wash and a cosmetic issue. The lack of shuttle service is a problem. I don’t want to take my own car and have someone else take it back to the shop. Ithe car wash was aw issue. The lack of shuttle service is a problem. I don’t want to take my own car and have someone else take it back to the shop. Ithe car wash was awful with an entire side and tires not washed at all. As a former Honda owner I must say their customer service and service department is much more customer service oriented. More
This is the first time I’ve visited. I purchased my Subaru in PA and was visiting in FL. I was treated so well, as if I was a regular, and I appreciate that so much! To summarize my experience… Frien Subaru in PA and was visiting in FL. I was treated so well, as if I was a regular, and I appreciate that so much! To summarize my experience… Friendly, professional, helpful, and quick service. Thank you! More
Marilyn was super professional and awesome as always! Thanks for keeping my 2012 Impreza with 210K miles running like new. The recent renovations look amazing and add a open yet welcoming touch. Self se Thanks for keeping my 2012 Impreza with 210K miles running like new. The recent renovations look amazing and add a open yet welcoming touch. Self serve coffee bar is a major plus. More
Service reception area poorly laid out the process a customer hast to go through to get his car serviced and picked it up is time consuming and certainly not efficient. customer hast to go through to get his car serviced and picked it up is time consuming and certainly not efficient. More
Superb intake process, with suggestions for service but no pressure. Nice introduction to the waiting area with its excellent array of complementary beverages and snacks, plus luxurious accommodations vie no pressure. Nice introduction to the waiting area with its excellent array of complementary beverages and snacks, plus luxurious accommodations viewing an enormous 8’ X 12’ television screen. Waiting for service has never been made easier! Plus quality is always top notch with exceptional eye to detail. Obvious pride in the dealership is evident throughout the organization and rightfully so. More
I was SEVERELY DISTRESSED to risk Covid exposure and show up to a dealership in which I was 1 of perhaps 5 people wearing a mask!!! Too long after I left - I realized that the mechanic that serviced my car up to a dealership in which I was 1 of perhaps 5 people wearing a mask!!! Too long after I left - I realized that the mechanic that serviced my car probably was NOT wearing a mask. I find it appalling that during a raging Pandemic the dealership has such an incredibly lax mask policy! SHAME ON YOU!!!! More
Professional and very customer oriented. Work was done in a timely manner. Waiting room well maintained and organized for social distancing. Very impressive set up for convenience and service. a timely manner. Waiting room well maintained and organized for social distancing. Very impressive set up for convenience and service. More
We bought our Outback from them in 2016 and the service We bought our Outback from them in 2016 and the service dept. is always friendly and helpful. They even went out of their way to help us when we were We bought our Outback from them in 2016 and the service dept. is always friendly and helpful. They even went out of their way to help us when we were in a bind recently. We would recommend them to anyone. More
I bought my Subaru Outback here year and a half ago. Love the car. My salesman read us perfectly and got us where we wanted to be. Since then they have redone the whole place and it's beautiful. Ser Love the car. My salesman read us perfectly and got us where we wanted to be. Since then they have redone the whole place and it's beautiful. Service has been quick and easy as well. More