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Subaru of Port Richey - Service Center
Port Richey, FL
2,376 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,376 Reviews of Subaru of Port Richey - Service Center
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March 13, 2020
Great service, very friendly people, Minimum wating Great service, very friendly people, Minimum wating time, exceptional service charges, the best Subaru dealership in West coast In Tampa Bay area, I Great service, very friendly people, Minimum wating time, exceptional service charges, the best Subaru dealership in West coast In Tampa Bay area, I always drive that extra miles to service my car here. More
by kontakos14
Verified CustomerEmployees Worked With
Other Employees :
Philip Barker, Ric Stocker, Wes Wanamaker, Gregg Meyer, Jesse Burns, Adam Gutwein
March 12, 2020
I was very pleased with the service and the staff. My repairs were under warranty and I was very happy I had no surprise charges when I picked up my car😁 repairs were under warranty and I was very happy I had no surprise charges when I picked up my car😁 More
by Lacrealtor
Employees Worked With
Brett
March 06, 2020
Good and The Bad Good they do seem to try and accommodate you. The bad not much attention paid to detail. I brought the car in because my front passenger tire kept Good they do seem to try and accommodate you. The bad not much attention paid to detail. I brought the car in because my front passenger tire kept going down to 26-28 PSI over three months. They found a nail and patched the tire. The Good: While there they went ahead and changed the oil and rotated my tires even though my mileage was only at approximately 5,000. Great now I don't necessarily have to come back so soon. The Bad: Tire pressure should be around 34-38 PSI not sure exactly but right around there. I think 34. Car brought in because tire on front passenger side kept going down to approximately 26 PSI. They patched the tire and I left. I get a mile or two down the road and the tire light comes on and I look. One of the tires is now at 54 PSI. 54 PSI!!! really? I just left your service department for tire PSI and now one tire is at 54 PSI. This does not leave me confident in you service. How do I know that the oil or anything else you touch is being done properly? More
by NikonLady
Employees Worked With
I'm really don't remember who I dealt with on my last visit and I don't feel like getting the paperwork out., Gregg Meyer
March 05, 2020
Came in with a head gasket issue, left with more. They fixed my original issue, though tore through wires/harness plugs, as well forgot to plug all of them back in. Suggestion, slow down and double check fixed my original issue, though tore through wires/harness plugs, as well forgot to plug all of them back in. Suggestion, slow down and double check your work. Spencer was the original person who helped me, he was great. Customer Service 5/5.0 More
by killian12593
Employees Worked With
Spencer
March 05, 2020
Best dealership in the world can’t believe they would treat me with such greatness they gave me all kinds of awesome stuff and they’re bathrooms are great to kill an hour in treat me with such greatness they gave me all kinds of awesome stuff and they’re bathrooms are great to kill an hour in More
by jclareen
Employees Worked With
Other Employees :
Philip Barker, Blake Spencer, Wes Wanamaker, Jesse Burns, Adam Gutwein, Tony Stout, Montel Gamble, Garrett France
March 02, 2020
A few days after I had my car serviced and told my car was running great, I received an email message that stating my car needed urgent work done on it (did not specify what work was required). I responde was running great, I received an email message that stating my car needed urgent work done on it (did not specify what work was required). I responded with an email asking for more info. My email was never answered. Could not have my call to service department answered either. Very dysfunctional way of doing business. I cannot remember the service person, but I was required to pick something otherwise this would not go through. More
by SPEEDINGCAMEL
Employees Worked With
March 01, 2020
Amazing service I drive almost 2 hours to get to this dealership to get my Subaru serviced. I’m greeted with smiles and professionalism and kept updated as to the pro I drive almost 2 hours to get to this dealership to get my Subaru serviced. I’m greeted with smiles and professionalism and kept updated as to the progress of my vehicle. Love this place and recommend this dealer to everyone More
by brianmayfield1966
Employees Worked With
Don’t remember
February 28, 2020
Service Department is excellent. Merlyn was outstanding. Helped with tire issue and resetting the psi on the control panel. Dealer rebuilding main building so wait area so so. Helped with tire issue and resetting the psi on the control panel. Dealer rebuilding main building so wait area so so. More
by rjmaffei
Employees Worked With
Merlyn was a great help. I appreciate service
