Subaru of Port Richey - Service Center
Port Richey, FL
2,374 Reviews of Subaru of Port Richey - Service Center
Friendly and Inviting service center Outstanding service center with friendly staff and clean and comfortable environment. Staff is responsive to the questions and needs of the customers Outstanding service center with friendly staff and clean and comfortable environment. Staff is responsive to the questions and needs of the customers. And there are no pressure tactics when looking over new cars while you wait. More
Great people and great worm I recently went in for my 60k mike check up. Everyone was friendly and easy to deal with. They did the work described in the time it was discussed. I’ I recently went in for my 60k mike check up. Everyone was friendly and easy to deal with. They did the work described in the time it was discussed. I’ll be back. More
Dog gone great service excellent You’ve got to be kidding me I’ve spent enough time on this evaluation for you to understand that I think you’re a very good dealership that the people You’ve got to be kidding me I’ve spent enough time on this evaluation for you to understand that I think you’re a very good dealership that the people I have worked with down there are great so let’s go upset enough goodbye. More
Great dealer Always gets me in fir service pronotly. Very good workmanship. Nice people I will buy my next subaru here. Always respectful and fair. The cr Always gets me in fir service pronotly. Very good workmanship. Nice people I will buy my next subaru here. Always respectful and fair. The crostrek is a good car. Really enjoy driving. Will always get eyesight More
I feel like I can trust them He is a good person not just a good employee and you know that part always shines through any shellac. I also believe that management has been very fa He is a good person not just a good employee and you know that part always shines through any shellac. I also believe that management has been very fair to me More
Gregg is the best Fast service, best team out there, only in for an oil change, but get any of my work done from this store, from, Gregg, Pat, John or Jefff Fast service, best team out there, only in for an oil change, but get any of my work done from this store, from, Gregg, Pat, John or Jefff More
Don't keep their promises Customers need to be careful if they go for a wash w/ service at Lokey Subaru. They never clean the vehicles well & on my last visit unfortunately t Customers need to be careful if they go for a wash w/ service at Lokey Subaru. They never clean the vehicles well & on my last visit unfortunately they damaged my truck. Mgr Brian Skelton said he would talk to the external company that does the cleaning for them but that Lokey would get my truck fixed. Not so. I had to call and follow up multiple times and ultimately he washed his hands of it. The GM Larry Spencer did not assist either. When I asked him if Paul Lokey was his boss so I could get his number to escalate he got defensive and said he had known him for 30 years. I'm very angry with their attention to my matter. When it happened Brian and 2 others saw that the truck had not been properly cleaned and that it had been damaged. He promised that Lokey would make sure my car was repaired but then he doesn't follow thru. Poor customer service. More
Problem fixed Good dealership used in the past. Warranty work was preformed this time. Nice area to wait in. Talked to others there who had also returned. Would r Good dealership used in the past. Warranty work was preformed this time. Nice area to wait in. Talked to others there who had also returned. Would recommend to other Subaru owners. More
Best Subaru Body Shop This is the second rear bumper repair they have done for me in four months. Cindy and her team are excellent, they are worth my one hour drive because This is the second rear bumper repair they have done for me in four months. Cindy and her team are excellent, they are worth my one hour drive because I know my car is going to look like new when they are done. More
Depending on my next visit. My Cadillac requires synthetic oil as per the caddy specifications. Using a blend will void the warranty. I brought my car in to Lokey and they used a My Cadillac requires synthetic oil as per the caddy specifications. Using a blend will void the warranty. I brought my car in to Lokey and they used a blend. I returned the next day and was told by the service advisor that it was fine. I disagreed and another service tech,who was standing by, looked it up on Cadillacs sight, and showed the advisor where it stated “other than FULL SYNTHETIC will void the warranty.” They changed the oil More