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Subaru of Port Richey - Service Center
Port Richey, FL
2,374 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,374 Reviews of Subaru of Port Richey - Service Center
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April 02, 2019
Recall fix I visited Subaru for a recall fix. My wait time was minimal. I had lunch while I wait. It was a pleasure and delicious BBQ lunch. I visited Subaru for a recall fix. My wait time was minimal. I had lunch while I wait. It was a pleasure and delicious BBQ lunch. More
by ethurman64
Verified CustomerEmployees Worked With
Gregg Meyer, Adam Gutwein, Nasser Abdallah
March 31, 2019
3 hours for tire rotation and oil change. It took the Service center over three hours to notify me that my car was ready. I was in the lobby and after waiting I went to the desk and she stated It took the Service center over three hours to notify me that my car was ready. I was in the lobby and after waiting I went to the desk and she stated the service department had called looking for me. That did not happen. I have a unique last name and I would have heard it when called. I was not happy. More
by cmcguffin
Employees Worked With
Not listed
March 30, 2019
first oil change/ service check Was first oil change [ free] & service check with this dealer . Was a good experience other than the 3 hour wait , we had 2 Subaru recalls that took m Was first oil change [ free] & service check with this dealer . Was a good experience other than the 3 hour wait , we had 2 Subaru recalls that took most of the time on our 2018 Outback ! The staff was great updating us on the procedures / recalls etc! The dealership could use a update in the waiting area , but over all everything was taking care of that we needed done ! More
by DEROSEAP
March 29, 2019
THE BEST YOU COULD ASK FOR AT THIS DEALERSHIP THIS DEALERSHIP IS THE BEST WE HAVE HERE IN TAMPA BAY!!! THEIR SERVICE DEPT., MR. GREGG MEYER ,ONE OF THEIR SERVICE MANAGERS, DO EXACTLY WHAT YU ASK THIS DEALERSHIP IS THE BEST WE HAVE HERE IN TAMPA BAY!!! THEIR SERVICE DEPT., MR. GREGG MEYER ,ONE OF THEIR SERVICE MANAGERS, DO EXACTLY WHAT YU ASK AND GET IT DONE RIGHT THE FIRST TIME. THEIR CUSTOMER APPRECIATION DAY, SATURDAY, CANNOT BE ANY BETTER!!! THEIR GENERAL MANAGER , MR. SPENCER, IS LOVED BY ALL HIS CUSTOMERS AND EMPLOYEES. AND YU WILL SEE WHY IN A SHORT VISIT TO THEIR DEALERSHIP RIGHT AWAY!! WE LOVE LOKEY SUBARU!! More
by garciadave9
Employees Worked With
Blake Spencer, Gregg Meyer
March 29, 2019
Very obliging and professional Friendly not pushy. Professional informative went out of their way to do a home delivery and to set up my garage and gate remote controls. Friendly not pushy. Professional informative went out of their way to do a home delivery and to set up my garage and gate remote controls. More
by Gemini 13
Employees Worked With
Blake Spencer, Gregg Meyer
March 28, 2019
Service We had a red light for our sos button in our 2019 Gregg new right away it was a small sending Unit battery they ordered it when it came in I rece We had a red light for our sos button in our 2019 Gregg new right away it was a small sending Unit battery they ordered it when it came in I received a call to come in and it was replaced it in a few minutes More
by Jeep14
Employees Worked With
Gregg Meyer
March 26, 2019
Personal Great service and very personal, you are being greeted and don’t feel like a number. If there is a problem, it’s being taken care of. Great service and very personal, you are being greeted and don’t feel like a number. If there is a problem, it’s being taken care of. More
by Sdemme
Employees Worked With
Gregg Meyer
March 24, 2019
You accomodated my needs for Rush service After recently having our 2016 Outback in for scheduled service, I noticed a large oil puddle in the driveway. We are Snowbirds and returning to Cana After recently having our 2016 Outback in for scheduled service, I noticed a large oil puddle in the driveway. We are Snowbirds and returning to Canada in a few days so we didn't want a problem. Late Friday afternoon called and spoke with Brian who said he would get me in at the earliest appointment the next day. Joe in the Service Dept. tended promptly to our needs and replaced the leaking gasket. Leaving for Canada in a few days and see you when back in October. More
by gatorgulch
Employees Worked With
March 23, 2019
Problem solve STARLINK and radio 3 prior visits for same problem. Each time thought it was fixed. Service found rather unusual issue and corrected it. Everyone was extremely gracious 3 prior visits for same problem. Each time thought it was fixed. Service found rather unusual issue and corrected it. Everyone was extremely gracious and helpful. I am sure they were concerned how I felt, because I was first time buyer. It did try my patience, but we worked well together. Feel they went up and beyond to correct situation that could be embarrassing for them. Overall, very pleased with everyone I dealt with at Lokey. More
by ronld43
Employees Worked With
Other Employees :
Carla. David- sales, Curt DeGarmo, Gregg Meyer, Mark Belviso
March 23, 2019
Un experienced & lack of communication Brought my forested xt in for a fuel leak issue around the fuel rail area (common problem on WRX/sti) models... I've visually seen the leak and smel Brought my forested xt in for a fuel leak issue around the fuel rail area (common problem on WRX/sti) models... I've visually seen the leak and smelt it every morning. So figured I'd take it into Subaru since I've called around local dealerships and was given a cheaper price than performance shops. Mr. Tech of 2018 couldn't find a visual/smell or any sort of leak. (Although he's an "enthusiast" did some of my own research) via Facebook profile. Took my Forester to Subaru in Clearwater area, within minutes their tech found a crushed metal fuel line and also seen where the leak was on the opposite side of the motor from the hose clamps that connect the fuel lines. I've called the service manager more than a handful of times, left multiple voicemails with my phone number and general information. I've never missed a phone call or got a phone call back. The leak got so bad after I left their dealership a few days later I got a video of nearly a shot glass amount of gas just hanging out on top of my motor, luckily there wasn't a fire.... Also travel with my two-year old daughter in the car daily. Ended up taking my vehicle to a performance shop that Speclises in Subaru and got a brand new fuel lines ect. PROBLEM SOLVED. I highly doubt I'll ever waste any of my time with Subaru of Newport Richey ever again. Seeing how lazy their 2018 service tech is. Probably waved my car free and clear because he didn't want to remove the intake manifold. (3hour job) More
by kylemacdizzle
Employees Worked With
None
