Subaru of Port Richey - Service Center

I was pleasantly greeted by one of their friendly Service Advisors who checked me in. I waited for the service to be done and it was completed very quickly to my utmost satisfaction. The customer service was Advisors who checked me in. I waited for the service to be done and it was completed very quickly to my utmost satisfaction. The customer service was exceptional, I will certainly return again and again for all my service needs as I have done in the past. Highly recommended. More

Quick and courteous service. Great waiting area and free coffee. The sales experience was great and I have been very happy with the service as well. Great waiting area and free coffee. The sales experience was great and I have been very happy with the service as well. More

Great service. professional people. Great advisors and mechanics. Always solve the problems in the best way. professional people. Great advisors and mechanics. Always solve the problems in the best way. More

Very pleasant ,took care of needed repair and oil change. Wait room was very clean ,will return better than what use to be mastro. Wait room was very clean ,will return better than what use to be mastro. More

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Subaru of Port Richey is fast friendly professional and efficient. Will purchase future vehicles from them as they treated me as family and not just another number on the board. efficient. Will purchase future vehicles from them as they treated me as family and not just another number on the board. More

Moved to Port Richey a year ago and I looked for the nearest Subaru dealership to take my 2021 Ascent in for yearly service. From start to finish everything was great: the Customer Service Person was fr nearest Subaru dealership to take my 2021 Ascent in for yearly service. From start to finish everything was great: the Customer Service Person was friendly and helpful. The Show Room was very clean and offered easy refreshments. Everything was explained clearly to me at the end of the appointment. Cant say enough about the experience. More

Bought a forester wilderness here with 1800 miles. Initially, they did not have the car yet so I told Brody the sales person to take pictures and let me know if there were any scratches dents or din Initially, they did not have the car yet so I told Brody the sales person to take pictures and let me know if there were any scratches dents or dings. The car arrived in the week and he told me it was pristine! When we drove from Orlando to pick up the car, it was full of scratches on the rear and side of the bumper. Wasted my time driving all the way. I also told them to submit my credit app to a credit Union during the week before we picked it up so we could get a better interest rate. They did not do what I requested. Their excuse was the credit Unions are closed on Sunday but they had all week to do it! The manager Frank agreed to have the rear bumper sprayed. So again we drive back the following Sunday to pick up the car. We arrive and the car is filthy dirty. It has not been detailed. It’s full of dust from the body shop. The interior is dirty from the previous owner. At this point I’m really frustrated and annoyed. I speak to the front desk sales managers and we agree to them sending me a $500 check. We take the car away. Two weeks pass and no check has arrived. No follow up on how we are liking the car or anything of that matter. I call the dealership and nobody knows anything about the check but they tell me they will get it sent! 🤦🏻‍♂️🤷🏻‍♂️ This is a Lokey dealership and it’s clear to me they only care about one thing and that’s your money! We got absolutely no discount on the vehicle. Do you know they charge $1800 recon fee and $899 dealer fee. You don’t need to recon a car with 1800 miles! It’s basically extortion so they can take as much money from you as possible! We never ever received the check! Stay far away from this dealer!!!! Dishonest extortionists!!!! More

Entire staff was very easy to work with and very knowledgeable about the vehicle I was planning on buying knowledgeable about the vehicle I was planning on buying More

This dealership was careless with my car on multiple occasions and wouldn’t recommend them. occasions and wouldn’t recommend them. More