Subaru of Port Richey - Service Center

Not happy w/ the Subaru service at all. My 2003 Lexus GX470 had no sticker or date when the oil change is due. So I scheduled one. They did not fill any fluids or put a sticker when the nex My 2003 Lexus GX470 had no sticker or date when the oil change is due. So I scheduled one. They did not fill any fluids or put a sticker when the next one is due. Also, the the steering was very hard & squeaky. After I left my brother said the power steering fluid was almost empty. Also, I was told they would wash my car. I came out & it was basically hosed off. Dripping wet. I had a towel in the car to dry & wipe it down. The towel was was black when I was done! :( I had bought the car on Jan. 17th. The back rt. Speaker is bad & scratchy & the trim around the sunroof is rusty & falling apart. I had asked Jerry within 30 days of the sale about it. But, he did nothing. I like the car. But not impressed w/ any Service or Customer Satisfaction Service at all! .....Sincerely, Jody Dreher-Macdonald More

Great service group good servce workers . we will go back when we get ready to buy. we will go back when we get ready to buy. More

Very disappointing at every level. Can not recommend to friends. Not a good reflection on Lokey automotive. Can not recommend to friends. Not a good reflection on Lokey automotive. More

Great customer service! I love how your treated like family when you need service. I would recommend to all my friends and family. I love how your treated like family when you need service. I would recommend to all my friends and family. More

They have a very nice maintenance staff. Tori Hill does a wonderful job of keeping the client informed of the maintenance activities and the related costs. Thank you Tori. Tori Hill does a wonderful job of keeping the client informed of the maintenance activities and the related costs. Thank you Tori. More

I came in to get my oil changed and went home with a new car. I’m so grateful that Jerry was there to walk me through the entire process. Jerry made sure this was the right car for me and he showed so much car. I’m so grateful that Jerry was there to walk me through the entire process. Jerry made sure this was the right car for me and he showed so much patience when I had sooo many questions. I guess when it’s time to trade in this car I’ll have to return to Florida and find my friend Jerry at Subaru Port Richie. More

Employees there are very kind and considerate. Got me right in on time and the service was excellent! I enjoyed the coffee and donuts. Thank you Got me right in on time and the service was excellent! I enjoyed the coffee and donuts. Thank you More

The service advisor was very helpful and prompt. The wait time for the completion of service was also done quicker than expected. The snacks, refreshiments and the quick service made the entire The wait time for the completion of service was also done quicker than expected. The snacks, refreshiments and the quick service made the entire experience very pleasant. More

Great dealership. The service department goes above and beyond and have very knowledgeable people. I know as long as i have a Subaru I'll be well taken care of. The service department goes above and beyond and have very knowledgeable people. I know as long as i have a Subaru I'll be well taken care of. More

Great experience all around, convenient scheduling, easy check-in, communication... follow-up was good as well check-in, communication... follow-up was good as well More