Subaru of Puyallup
Puyallup, WA
By Type
635 Reviews of Subaru of Puyallup
Great experience even the 2nd time around It took awhile to find a salesman but when we did he was helpful, easy going and make us feel comfortable. We came in to trade in our Crosstrek for th It took awhile to find a salesman but when we did he was helpful, easy going and make us feel comfortable. We came in to trade in our Crosstrek for the Forester. They helped us work with our situation and it took quite some time but in the end we ended up getting exactly what we wanted. Every time I have come to this dealership whether it be for services or the last two vehicles I purchased; the wait is a little long but every one is really nice and takes the time to listen to your needs and accommodate them. Our salesman this time around was Justin Peoples and he was absolutely wonderful. I love my car so much and couldn't be happier and that's exactly what I came for. More
Laid back and not pushy I will start off saying it took a while for someone to come help us. At one point there were three salesmen standing not far from us talking to each o I will start off saying it took a while for someone to come help us. At one point there were three salesmen standing not far from us talking to each other (and yes they saw us). My husband and I were the youngest couple on the lot, maybe that's why it took so long? Someone finally asked if we needed help and then got Kirk for us (he had been inside the building). He was friendly, straight to the point, but what we liked best about him and the experience was he was not pushy. Didn't try to upsell us on things we didn't want. Overall a good experience. I give Kirk a 5 but overall experience a 4 since it took a good 15-20 minutes to be helped. I know we are young but you never know who is going to buy a car. I love my new Crosstrek and will recommend this place to my friends and family. More
Services I bought my Subaru from here and come strictly here for my services. They have such great customer service and the stress free is very true for this d I bought my Subaru from here and come strictly here for my services. They have such great customer service and the stress free is very true for this dealership. I would recommend this to everyone! More
Rick Whyte really helped us to get the right OUTBACK LIMITED My wife is a perfectionist and rely'so on hand on training and why a certain model, features, and color. Besides we both don'the know engines. I'mean My wife is a perfectionist and rely'so on hand on training and why a certain model, features, and color. Besides we both don'the know engines. I'mean a bottom line person and can make a decision fast. Our one current car after 16 years had to be replaced. I extremely pleased that Rick made a case for the new car because that is what zip wanted. Rick explained how Our 2017 OUTBACK LIMITED MET OUR DRIVING NEEDS. ESPECIALLY HOW THE MANY AND I MEAN MANY SAFETY FEATURES WILL KEEP US SAFE AND WILL MAKE DRIVING EASIER BLIND SPOTS, CARS IN FRONT, BACKING UP, AND ROAD SIDE ASSISTANCE. ESPECIALLY SINCE WE ARE BOTH SENOR CITIZENS. WE BOTH HIGHLY RECOMMEND RICK WHYTE FOR A SALESPERSON WITH A VAST KNOWLEDGE OF CARS BUT AN EXTREMELY VAST KNOWLEDGE OF THE OUTBACK LIMITED IT HAS MANY MORE FEATURES AND SETTINGS THAN THE OTHER SUBARU MODELS. More
Great experience for a single woman My experience at Subaru of Puyallup was great! As a single woman, this could have been a very uncomfortable experience--but wow! Kimberlee wasn't at My experience at Subaru of Puyallup was great! As a single woman, this could have been a very uncomfortable experience--but wow! Kimberlee wasn't at all pushy, and I appreciated her input. The transaction went very well. Rachel was also very personable, and I felt I got a "good deal" on the vehicle and a fair price on my Forester trade-in. More
Courtesy and Respect I just purchased from here yesterday and it was my best automobile purchase experience. Respect and courtesy were always at the forefront of our disc I just purchased from here yesterday and it was my best automobile purchase experience. Respect and courtesy were always at the forefront of our discussions or negotiations. There was a total absence of stress or pressure. I would recommend salesman Justin Peoples to walk you through the process. Subaru of Puyallup has just won me over. The dealership is currently experiencing construction and the area can be confusing. I found that a bit unpleasant in the beginning but the sales force and staff were extremely helpful. More
Awesome experience! Up until recently I have always driven Hondas. The customer service at Honda has declined drastically to the point I had anxiety anytime I needed some Up until recently I have always driven Hondas. The customer service at Honda has declined drastically to the point I had anxiety anytime I needed something on my car looked at. I am happy to say I am now a Subaru fan. The entire process of buying my new Subaru was stress free and fun. We had a vet appointment and decided to stop in and look at some cars as it was time to say goodbye to my Honda. At Subaru of Puyallup not only did they treat us well they also took great care of our dog by bringing him water and bones and petting him. Kirk (salesman) was very thorough and made sure I knew all of the cool features my car offered. The finance guy Wade was awesome as well. He was very pleasant and made sure I stayed within my budget and reaffirmed my decision to go with Subaru. I love my new car. More
Kimberlee Cade is amazing. Kimberlee Cade is the best. My wife needed a new car and Kimberlee made the car buying process as stress free as possible. She was incredibly knowled Kimberlee Cade is the best. My wife needed a new car and Kimberlee made the car buying process as stress free as possible. She was incredibly knowledgeable and answered all of our questions. My wife has her new dream car and couldn't be happier. Happy wife, happy life. More
Truely STRESS FREE!! Buying a car at Subaru of Puyallup was fantastic! I had never bought a car myself before and came in with some anxiety about being new to the whole bu Buying a car at Subaru of Puyallup was fantastic! I had never bought a car myself before and came in with some anxiety about being new to the whole buying a car experience. I was pretty set on a budget, but didn't know exactly what I wanted or what would work best for me. As soon as I arrived Mac Canfield offered his assistance to me. He made me feel completely comfortable and was genuinely interested in finding me a car that would suit me and my budget perfectly. I never once felt pressured, hassled or rushed...definitely stress free as advertised. That day I drove home in my new 2011 Nissan Sentra and absolutely love it!! I really appreciated Mac's kindness, patience and ability to help me find my perfect car along with making it such an enjoyable experience!! More
A Great Experience Our salesperson, Kimberlee, was extremely helpful and courteous. Couldn't ask for a better one. My daughter bought a used car here and had some prob Our salesperson, Kimberlee, was extremely helpful and courteous. Couldn't ask for a better one. My daughter bought a used car here and had some problems with it, but the service department went the extra mile to help her out. Hopefully, I won't have to use them for any thing other than standard maintenance with our new Legacy More