Subaru of Spokane

Great car buying experience and great customer service from Steven Blue Spent so much time teaching me about all the features and technology on the Ascent. Helped me download th and great customer service from Steven Blue Spent so much time teaching me about all the features and technology on the Ascent. Helped me download the My Subaru app also. More

BEST CUSTOMER SERVICE EXPERIENCE I am a 55 year old woman who has purchased several cars over the years. I had the most efficient , straight forward, fair, honest, great customer se I am a 55 year old woman who has purchased several cars over the years. I had the most efficient , straight forward, fair, honest, great customer service while purchasing a new Subaru for my son. More

Competence, excellence, and trustworthiness Spokane Subaru has a commission model that builds consumer confidence. It's not about increasing profits to the detriment of the buyer but helping the Spokane Subaru has a commission model that builds consumer confidence. It's not about increasing profits to the detriment of the buyer but helping the buyer purchase the right vehicle. The sales staff doesn't get in the way of the purchasing process because they are not hungry to gain higher commissions. The staff is experienced and understanding of the needs of the buyer. Overall, the process was smooth and informative. More

Professional and Good Spirited! I had used the cars.com website and sent a message to the dealership. I got word back within a few minutes on my request. he helped me through all the I had used the cars.com website and sent a message to the dealership. I got word back within a few minutes on my request. he helped me through all the options and notified me when the car that matched my criteria hit the lot. I bought the car from them the day after it came from the factory. Couldn't happier with the process! The part that really struct me as amazing was how they treated my vehicle for the trade in. There was no nickle and diming me to get it as low as they could. I will always recommend this location! More

Couldn't be more pleased I got a response to my initial inquiry right away and received great service throughout our experience. I was pleased to see that the vehicle was eve I got a response to my initial inquiry right away and received great service throughout our experience. I was pleased to see that the vehicle was everything as advertised, I'd been disappointed elsewhere when viewing the vehicle in person. Steven was great to work with. We took our time to test drive and look over the vehicle - we were never pressured, it was a very pleasant encounter. Friendly, down to earth folks! More

Great Customer Service Customer service was amazing from the first email response I received. Eric was very fast to respond and answered all the questions I had. He was not Customer service was amazing from the first email response I received. Eric was very fast to respond and answered all the questions I had. He was not pushy at all and gave me my space to think things through. Once i was ready to schedule a test drive, I called him and scheduled within the week. Upon arriving, Eric was busy but Nick took over. Overall...everything went well. We were in and out with our new vehicle within 3 hrs with Mary's help. BONUS: our new Ascent is AMAZING! a week later Eric texted to checkup on us and that made us feel valued. He even offered to inspect our vehicle and give us a $25 gas voucher just to take it in. Overall, best experience ever! More

Relieved! No pressure sales, up front, PATIENT! We had a Great experience working with Steve Blue! He made us feel comfortable and open with the process. Left h No pressure sales, up front, PATIENT! We had a Great experience working with Steve Blue! He made us feel comfortable and open with the process. Left happy! More

New car for the kid My sales person was nice and after looking at 3-4 cars we were able to come to an agreement. They were open for negotiations. My sales person was nice and after looking at 3-4 cars we were able to come to an agreement. They were open for negotiations. More

Found a great used car with Subaru! Steve Blue at Subaru was very helpful and explained everything about the used Impreza I bought. We were able to reach a good deal and were very please Steve Blue at Subaru was very helpful and explained everything about the used Impreza I bought. We were able to reach a good deal and were very pleased with the service provided by Steve and the dealership. More

Best experience ever! I had a wonderful experience with Taylor! We drove from Oregon and the trade in value and purchase was exactly what Taylor told us. We got a great va I had a wonderful experience with Taylor! We drove from Oregon and the trade in value and purchase was exactly what Taylor told us. We got a great value foe both and Taylor was super knowledgeable and helpful. He made the whole process super easy. I would totally drive the distance to have an opprtunity to work with Taylor again. We're super happy with our purchase! More