Subaru of Spokane

Costco Auto-Save Experience We made an appointment to talk to a salesman through the Costco Auto-Save program. We met Josh Popham who showed us the Subaru Outback Limited that w We made an appointment to talk to a salesman through the Costco Auto-Save program. We met Josh Popham who showed us the Subaru Outback Limited that was in the showroom. We were actually interested in the Subaru Forester but after hearing from Josh the major differences between the vehicles, we changed our minds. We liked how Josh told us the cost of that particular vehicle with the Costco discount. He actually gave us the "out the door" price. That was appreciated. We sat down with Josh and he showed us the Dealer Invoice and the MSRP. We continued to listen to his descriptions of all the features. There was a lot to absorb and he was pleasant and patient. Josh took us for a test drive and showed us how the multiple enhancements actually worked. Then we talked car colors - exterior and interior. And lastly, we talked about a possible trade-in. We told Josh that we needed to discuss things before making a commitment to purchase. He must have been disappointed that we walked out the door. However, he was pleasant and said if had any questions, to just give him a call. And that we did. We made the purchase of a Subaru Outback Limited. After completing all of the paperwork, Josh once again spent time with us making sure that we were comfortable using the various electronics. We just couldn't have asked for a better auto purchase experience! More

Good job by Steve Blue Steve was very helpful without creating a lot of unwanted sales pressure. He has a lot of product knowledge and he actually listened to our wants and Steve was very helpful without creating a lot of unwanted sales pressure. He has a lot of product knowledge and he actually listened to our wants and needs. More

Went to trade in a Honda, bought a brand new Forester The dealer was very helpful and genuine. He really seemed to care about getting me the best deal on the car and working with me. I appreciated the hon The dealer was very helpful and genuine. He really seemed to care about getting me the best deal on the car and working with me. I appreciated the honesty and support from him very much. More

Steve Blue 'The best salesman ever.' Steve has done the job of dealing with all the questions about the car and then some for the second time. He is very professional and made it a hassle Steve has done the job of dealing with all the questions about the car and then some for the second time. He is very professional and made it a hassle free deal. More

Incredibly professional and great to work with Steve Blue made this transaction worth my while. He took every step to make sure that I was comfortable purchasing the car I drove away in and worked Steve Blue made this transaction worth my while. He took every step to make sure that I was comfortable purchasing the car I drove away in and worked through every detail with professionalism and ease. I would buy a car again from Steve any day. More

Smooth sailing We dealt with Eric and Steve. Both were very professional with everything. After the sale, We were very impressed with the overview of all the gadget We dealt with Eric and Steve. Both were very professional with everything. After the sale, We were very impressed with the overview of all the gadgets in the car. Things like where the fuel tank opener is etc. More

No hassle Using my Costco membership and their negotiated fee made this a hassle-free transaction. Steve Blue was very responsive, and explained everything thor Using my Costco membership and their negotiated fee made this a hassle-free transaction. Steve Blue was very responsive, and explained everything thoroughly. Looking forward to a positive, continuing relationship with this dealership. More

6th Subaru in 35 years I knew the model, color, and options I wanted on the outback. Got the VIN number from the dealer website. Then used the Costco auto program to purcha I knew the model, color, and options I wanted on the outback. Got the VIN number from the dealer website. Then used the Costco auto program to purchase the car. Took the car for a test drive. Then purchased the car with cash. No trade-in. No financing. I was not happy that I had to pay $150 for documentation fee. This should have been taken off the price of the car by the Alex Doutre. I did purchase the unlimited oil changes. Alex was very knowledgeable and was easy to work with because I was easy to work with. Alex did call me in a week if I had any questions with operating the car. I'm still learning so no questions yet. More

Low pressure and quick service I needed to purchase a vehicle and didn't have a lot of time. Josh worked with me quickly and efficiently to get me into a car. I appreciated the lo I needed to purchase a vehicle and didn't have a lot of time. Josh worked with me quickly and efficiently to get me into a car. I appreciated the low pressure service. More

Pressure free Went in just to try out a forester and left with one! Steve Blue was great to work with. Knowledgeable and I didn't feel any pressure. Went in just to try out a forester and left with one! Steve Blue was great to work with. Knowledgeable and I didn't feel any pressure. More