Subaru of Spokane

Simple straightforward transaction with Steve Blue Would go back to Subaru of Spokane for any vehicle purchase, especially with Steve Blue. I appreciate the no nonsense approach to buying a vehicle. Would go back to Subaru of Spokane for any vehicle purchase, especially with Steve Blue. I appreciate the no nonsense approach to buying a vehicle. More

Best price for the exact vehicle we were looking for. Had to wait for the exact vehicle to come in, but was kept informed of the schedule. Best price in the region. Worth the drive from out of town. Court Had to wait for the exact vehicle to come in, but was kept informed of the schedule. Best price in the region. Worth the drive from out of town. Courteous service, flawless vehicle, quick and easy transaction. No unnecessary and unwelcome sales pitch or pressure. More

Great I feel that I got a good deal and the car I wanted I feel that I got a good deal and the car I wanted I have had positive experiences withe service department and felt that I could trust the dealership I feel that I got a good deal and the car I wanted I have had positive experiences withe service department and felt that I could trust the dealership More

Very pleased I came in to Subaru of Spokane to buy a new car. My dealer was Matt and he was very knowledgeable and listened to what I wanted. He ended up selling I came in to Subaru of Spokane to buy a new car. My dealer was Matt and he was very knowledgeable and listened to what I wanted. He ended up selling me a great car and I won't work with anyone else. He was very professional and didn't try to talk me out of the car I wanted and instead listened to me and I ended up with a great car. I would highly recommend not only this dealership but also Matt if you're looking for a new car. More

Above and Beyond excellent service!! Brief synopsis of review (in case you don't want to read my long story): Subaru stepped up. They handled my concerns, frustrations and some servic Brief synopsis of review (in case you don't want to read my long story): Subaru stepped up. They handled my concerns, frustrations and some service based communication issues professionally. They did not have to do what they did but they did because they are an awesome auto dealer, service center and overall great company with GREAT people. I had my vehicle in to have a new set of all season tires put on, on October 11, 2016. On arrival for my appointment the service office was understandably busy, phones ringing, multiple service Advisors assisting clients and of course I wanted to get checked in and have my service start. The check-in process was a bit rocky but I was helped by Service Advisor, Aaron H. Aaron was pleasant and professional regardless of the chaos. I also reported another concern for my vehicle upon check-in and asked that Subaru test/inspect the vehicle to identify the problem so it could be fixed. Once my vehicle was taken back for service Aaron came to verify the tires I wanted and the price I was quoted. There was some confusion and misunderstanding regarding the fees and I was a bit frustrated. I had called prior to the service, price shopped and also expressed my desire to have an alignment done at the same time my tires were changed. I wanted to be sure I knew how much it was going to cost and what services I would be getting. After some discussion and confirmation with his fellow team members everything was clarified and Subaru honored the previously quoted prices although they did not cover all the services being performed. Everything went fine and I got my car back and went along my way. Jump to the following few days. When I started up my vehicle as I was leaving Subaru I noticed it did not "start right up" like normal. It didn't turn over like normal. I ignored it and thought was nothing, it would go away. The following morning (after my car had been in the garage all evening, the same thing happened). Then I went to run an errand for work and the car struggled to start again. I ended up calling Subaru and spoke with Aaron. He did some research and learned that the technician who serviced my car the day prior also noted a "slow start," unfortunately that was not reported to me. Aaron asked me to get my car back down to the dealership for a battery test, we arranged an appointment for the following afternoon. The next day, I got to work and had to leave for an errand around 11:00 am. I went out to start my car and it would not start at all. Super long story short, I had a failed battery and I was confused (when I took my car in for the tire change there was nothing seemingly wrong with the battery, my car was operating fine). Ultimately my vehicle was taken back to Subaru, a battery test performed and Subaru took care of me. They went above and beyond. The level of customer service and just general people service they provided was so great and very much appreciated. They did more than they had to and that is why I am and will continue to be a loyal Subaru fan and owner. More

Good service, but always trying to sell me on something. I go into Subaru often to get my oil changed, tires alined, etc. Every time they are very friendly and helpful, but it seems like sometimes they are t I go into Subaru often to get my oil changed, tires alined, etc. Every time they are very friendly and helpful, but it seems like sometimes they are trying too hard to get my money. I have yet to go in without them saying I need something else done or try to charge me for a service I am supposed to get free. I understand mistakes happen, and they are always quick to correct their "mistake". But sometimes it sure does feel like they are just seeing if I will notice. Maybe it's just me, but it happens every single time. The guys there are great but they should make it easier for me to trust them. More

courteous and helpful Very personable and knowledgable. No complaints. It does take time to buy a car and God knows how many papers there are to sign, but I guess that is t Very personable and knowledgable. No complaints. It does take time to buy a car and God knows how many papers there are to sign, but I guess that is to be expected. I suppose it can be a fun experience for some. More

Blue rocks Had a great experience. Good price and good service. They even delivered the car a week earlier than initially planned which was great. No complain Had a great experience. Good price and good service. They even delivered the car a week earlier than initially planned which was great. No complaints. More

I love Subaru of Spokane (SOS), saved me thousands Bought my 2nd Outback here in a year. Will keep coming back. Called other Subaru dealers to price the car. SOS saved me thousands and Steve Blue and c Bought my 2nd Outback here in a year. Will keep coming back. Called other Subaru dealers to price the car. SOS saved me thousands and Steve Blue and company are straight shooters, no bs here. More

Awesome car buying experience Bought my first Subaru and I love it! the process was simple and Matt made everything super easy to understand! I'll never buy a car elsewhere! Bought my first Subaru and I love it! the process was simple and Matt made everything super easy to understand! I'll never buy a car elsewhere! More