Subaru of Spokane

Good Service Murray also gave me exceptional service. I also spoke to Erwin who gave a lot of his time to help me understand how to work all the features in my car Murray also gave me exceptional service. I also spoke to Erwin who gave a lot of his time to help me understand how to work all the features in my car. More

Optimum experience!!! Steve Blue went above and beyond the call of duty!! I was nervous at the prospect of buying a new car, and he totally alleviated my concerns. He was Steve Blue went above and beyond the call of duty!! I was nervous at the prospect of buying a new car, and he totally alleviated my concerns. He was thorough, professional, and answered all my questions with ease. In words I could understand! Very patient, if I didn't get it the first time! I would definitely recommend this dealership, and Steve Blue, in particular. Thanks again, for a painless experience!! Steve, I might add, does NOT fit into the "pushy car dealer" category. He wants the best for you!!! More

Awsome experience I bought a 99 galant from Steve Blue. Awsome experience from Spokane Subaru. I was impressed with the customer service. Another set of keys were f I bought a 99 galant from Steve Blue. Awsome experience from Spokane Subaru. I was impressed with the customer service. Another set of keys were found and Steve actually brought them to me up in mead. I will buy another car from Spokane Subaru More

Awesome I enjoyed making my Suburu purchase. I felt very comfortable. And I didn't feel bullied. Thank you for making it awesome! Thanks! Steve and Andrew han I enjoyed making my Suburu purchase. I felt very comfortable. And I didn't feel bullied. Thank you for making it awesome! Thanks! Steve and Andrew handled my husband very politely. More

Painless buying experience We were very pleased with the wonderful customer service at Subaru of Spokane. Steve Blue went way above and beyond to make sure that we were happy w We were very pleased with the wonderful customer service at Subaru of Spokane. Steve Blue went way above and beyond to make sure that we were happy with our new car and that everything was in order. The follow up is exceptional, especially since you will have more questions after getting into your new car. I would highly recommend Steve Blue, he will help make the buying experience a lot less stressful. Thank you Steve and Subaru of Spokane for the kind and friendly service! More

Poor customer service Bought a 2008 Outback, had a question about my loan, called the finance dept. left two voice mails and never did get a call back! also was promised a Bought a 2008 Outback, had a question about my loan, called the finance dept. left two voice mails and never did get a call back! also was promised a Amazon gift card for a test drive, i was assured they would get it to me, i never received it. More

Poor customer service First off parts department, shuttle driver, and people were very friendly and did a great job. I dropped of my OB for a 60k service, asked for inspec First off parts department, shuttle driver, and people were very friendly and did a great job. I dropped of my OB for a 60k service, asked for inspection on brakes and to install a part I just purchased. When i picked up my vehicle no info on brakes part still in car. The employee at the counter knew absolutely nothing that happened with my vehicle, I can honestly say I feel like they just blew it off not what I expect from a dealership, said they performed work and charged me an arm and a leg. I asked about the brakes because they are squeaking and I wanted to know what was left, all I got was they must be good. I told the guy at the front counter that the part was in the car he said great we will get to it, when I picked it up it was still there no one had touched it, all I got was blamed. And they still put 3k miles on the oil change sticker even though Subaru recommends much farther. This is the second time I have used this service center I wouldnt recommend it, I know I will not be back. More

Satisfaction guaranteed We were pleased with the knowledge and helpfulness of our salesperson Steven Blue. For last two years have purchased exclusively with Spokane of Suba We were pleased with the knowledge and helpfulness of our salesperson Steven Blue. For last two years have purchased exclusively with Spokane of Subaru. Steven was fast friendly with no pressure for the purchase and really wanted to make sure we were satisfied before leaving. Our first visit Steve spent well over an hour showing us how to operate the car. On this list, since he knew us, he didn’t have to show us much on the Subaru and any questions we had, he answered to our satisfaction. Steven also made an appointment for a Q & A class and gave us notebooks to write any questions down we may have for the class. Spokane of Subaru lives up to the companies reputation of honesty and customer satisfaction. We will be back again. More

Outstanding service from all the personnel involved. Both the vehicle purchase process as well as the service department have been excellent for a number of years. I have purchased a number of vehicles Both the vehicle purchase process as well as the service department have been excellent for a number of years. I have purchased a number of vehicles over the years from Subaru of Spokane and have enjoyed the experience. Steve Blue has assisted me for my last couple of purchases and has done outstanding. More

Very good We were pleased with the knowledge and helpfulness of our salesperson Taylor Kirby. We feel the Subaru we purchased gives us more value than the othe We were pleased with the knowledge and helpfulness of our salesperson Taylor Kirby. We feel the Subaru we purchased gives us more value than the others we had considered. More