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Subaru of Troy

Troy, NY

4.3
195 Reviews
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800 Hoosick Rd

Troy, NY

12180

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Showing 195 reviews

October 26, 2025

It was a pleasant experience, the sales team treated me like family, polite and kind I would recommend to others to go there More

by dac469
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Oct 28, 2025 -

Subaru of Troy responded

We’re so glad you felt like family with our sales team at Subaru of Troy! We appreciate your recommendation and look forward to seeing you again.

October 07, 2025

Jimmer was awesome and made sure I left with the vehicle I actually wanted. He was overall the best experience with a car salesman More

by Arcoleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmer Kisselburgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Subaru of Troy responded

Thank you for your excellent review. Your feedback is greatly appreciated, and we will be sure to pass it along to Jimmer and the rest of our team. Congratulations on your new vehicle! See you next time at Subaru of Troy!

October 03, 2025

Jimmer made the process an easy one. Most people feel intimidated when going to a dealership, but working with Jimmer made it the complete opposite. He understood my needs and helped me More

by FrankJSantoro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmer Kisselburgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Carli
Oct 04, 2025 -

Subaru of Troy responded

Thank you for the outstanding review of Jimmer and our team, Frank! For all of us here at Subaru of Troy, it’s truly an honor to have your business! We are happy to welcome you back again next time.

October 02, 2025

Good service and professional employees. The dealership is clean and welcoming and appealing to customers. More

by Neence623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sohail William
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Denyse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Subaru of Troy responded

Thank you for the positive feedback regarding our team and spotless facility. We hope to see you again at Subaru of Troy. Safe travels!

October 02, 2025

Subaru of Troy has treated us fairly, pleasantly, and professionally for the last year and a half. I highly recommend them for servicing your Subaru. More

by mjduval.pe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saifar Rahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Abel, Trevor Quinton
Oct 03, 2025 -

Subaru of Troy responded

Your feedback warms our hearts here at Subaru of Troy! Thank you for your continued trust and recommendation. We appreciate you and look forward to continuing to provide you with great service!

October 02, 2025

I don't have fifteen words in my vocabulary, however they're pretty good and friendly. More

by steevo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmer Kisselburgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Subaru of Troy responded

Thank you for recognizing the friendly customer service presented to you by our team here at Subaru of Troy! We are glad that you had a good experience with us and hope to welcome you back again in the future.

September 28, 2025

Everything went really smooth I had a great experience with Subaru I would definitely recommend More

by Laur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Subaru of Troy responded

Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you.

September 26, 2025

Very helpful and personable. Met all of our needs. We have bought many subarus here and we will continue to do so. More

by Ddanner2868
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saifar Rahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Subaru of Troy responded

Thank you for your continued business and support! We're thrilled to hear our team has consistently met your needs. We look forward to seeing you again at Subaru of Troy!

September 24, 2025

Pleasant buying experience, easy going staff, not pushy and able to answer any questions I had throughout the process. More

by AKopp4x
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Le’liece Moore
Sep 24, 2025 -

Subaru of Troy responded

We are so happy to hear that our team was incredibly helpful during your visit! Thank you for choosing Subaru of Troy and for sharing your experience. Enjoy your new ride!

September 24, 2025

This was our second experience with Subaru of Troy this year. First time we leased, and this time we purchased. The entire staff was a pleasure to work with, and the whole experience was stress free. More

by fbender
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sohail William
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmer Kisselburgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Subaru of Troy responded

Thank you for choosing Subaru of Troy again! We’re glad the team made both your leasing and purchasing experiences stress-free. Congratulations on your new car!

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