Subaru of Troy

Price match liars I called and asked if a set of car mats could be priced matched. I was told yes. Sent my boyfriend to pick them up, and it took the guy twenty minutes I called and asked if a set of car mats could be priced matched. I was told yes. Sent my boyfriend to pick them up, and it took the guy twenty minutes to come back out from doing his so called research. The mats 79.99, quality Subaru sells for 59.96. Charles says bc quality Subaru would charge shipping he had to include it in the price even though carbone Subaru of Troy has a pair in stock. Says he couldn't give it to him for that price. Well how come when I called quality Subaru I asked if I came to your store to pick these up would you charge me shipping? I was told no just 59.96 plus tax. Yesterday was my 1 year anniversary from buying a car through this joke of a place. I know now to just stay away, and never come back as well, don't tell me one thing and turn on what you actually said. More

worst experience ever buying a car High pressure sales, won't negotiate price until you threaten to leave, do yourself a favor, if you still want to go there, visit Truecar first and br High pressure sales, won't negotiate price until you threaten to leave, do yourself a favor, if you still want to go there, visit Truecar first and bring the quote in with you or they will try to rip you off. Promised several things after the sale, none of it was followed up on, staff from salesman to finance manager would not return calls or emails, until they realized they needed me to sign more paperwork because they screwed it up, then they were all about finding me. I have bought from Goldstein Subaru and I felt not only that I got a better deal but staff were way more professional. Do yourself a favor, just go there and skip Carbone, you will thank me later. More

VERY DISSATISFIED Title says it all. DON'T BUY from Carbone! Poor service and no response from service to discuss the mechanical issues they said needed to be fixed.. Title says it all. DON'T BUY from Carbone! Poor service and no response from service to discuss the mechanical issues they said needed to be fixed...and that weren't covered under their "suggested" warranty. More