Subaru of Troy

Had a great car buying experience here! Our salesman Zack was very helpful and nice. The whole staff was very helpful. I would definitely recommend them. was very helpful and nice. The whole staff was very helpful. I would definitely recommend them. More

Overall an excellent experience Professional, courteous well-versed staff with excellent product knowledge. I felt they took my concerns seriously and tried hard to address them. I w Professional, courteous well-versed staff with excellent product knowledge. I felt they took my concerns seriously and tried hard to address them. I would definitely buy there again! More

It was a professional car buying experience I would buy another Subaru from Carbone and especially John Julian. I feel like I paid about $450 too much, otherwise it would be 5 stars I would buy another Subaru from Carbone and especially John Julian. I feel like I paid about $450 too much, otherwise it would be 5 stars More

Customer Focused I only had a little time, but needed an oil change before I did some family Christmas travel. I was very pleased that the service rep. did what he cou I only had a little time, but needed an oil change before I did some family Christmas travel. I was very pleased that the service rep. did what he could to expedite matters. More

new car We traded in our car for a new one, we came back and picked the car after the snow storm. It was very cold at the salesman desk. You should have some We traded in our car for a new one, we came back and picked the car after the snow storm. It was very cold at the salesman desk. You should have some kind of a wind block so you don't get the cold every time the door opens. More

Came to Carbone after negotiating with another dealer with whom I hand a long standing relationship. Carbone beat the other dealers price including the additional options. I was treated with respect and with whom I hand a long standing relationship. Carbone beat the other dealers price including the additional options. I was treated with respect and they earned my business. I am hoping the service department is better than the other dealer. More

easy experience A dealership is made up of it's employees, and all that I dealt with were the best. No hard sell! Information was clear and patience was evident to o A dealership is made up of it's employees, and all that I dealt with were the best. No hard sell! Information was clear and patience was evident to one hard of hearing. Have been a long time Suburu owner and seldom have had any issues with sales. More

Very Smooth We first got our price over the internet for the vehicle we were interested in from Courtney. Then we dealt with John at the dealership for test drive We first got our price over the internet for the vehicle we were interested in from Courtney. Then we dealt with John at the dealership for test drive and then finalized the deal quickly. Upon picking up the car John went over all the features. More

Jeff Meadows is an exceptional salesman. He was the determining factor in my decision to purchase from Carbone Subaru. Buying a new car is not my favorite activity but Jeff made it pleasant. determining factor in my decision to purchase from Carbone Subaru. Buying a new car is not my favorite activity but Jeff made it pleasant. More

Car Purchase/Trade I only worked with Jeff is what I wanted but he worked with others to make the transaction, but again I just worked with Jeff, which was great for me. I only worked with Jeff is what I wanted but he worked with others to make the transaction, but again I just worked with Jeff, which was great for me. More