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Subaru of Utica

Utica, NY

4.8
520 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 520 reviews

April 28, 2024

We have bought Few cars there always get a great deal. Paul Snyder knows alot about Subaru’s. He always does a great job for us! More

by DMASON1574
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder
Apr 29, 2024 -

Subaru of Utica responded

We're so glad to know that you've had consistently great experiences with us at Subaru of Utica! We will be sure to pass on your compliments to Paul. Thanks for your continued support and trust in our dealership. Enjoy those Subarus!

April 28, 2024

I liked the video from the technician which showed and explained everything. The service advisor kept in good contact with me. More

by BONEFIXR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Subaru of Utica responded

We're glad to know you appreciated the video explanation from our technician and the consistent communication with our service advisor at Subaru of Utica. Thanks for sharing your experience!

April 27, 2024

Wonderful! Just like family. Knowlegable and helpful. A wonderful experience in all categories. Very much appreciate the atmosphere. More

by COLASANA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Hutchings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Ortizq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Malagese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarred Kraszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Mcphearson, Sales
Apr 29, 2024 -

Subaru of Utica responded

We're delighted to know you had a wonderful experience. We appreciate your kind words about our knowledgeable team!

Apr 29, 2024 -

Subaru of Utica responded

We're delighted to know you had a wonderful experience. We appreciate your kind words about our knowledgeable team!

April 26, 2024

Long wait but all was good with the service, also they have drinks and refreshments which helps when you get hungry when the wait is long More

by BSZES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not know the ones who worked on my car or their names
Apr 29, 2024 -

Subaru of Utica responded

We appreciate your patience and understanding during the wait. We're glad to know you enjoyed our refreshments! Thank you for sharing your experience with us.

April 26, 2024

Very friendly and professional. I always feel like staff is working to hard to make my experience a positive one. More

by HOTVEDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Subaru of Utica responded

We're so glad to know that our team at Subaru of Utica has been able to provide you with a positive experience! We always strive for friendliness and professionalism. Thanks for the review!

April 25, 2024

Had A Great Experience If I Have Any Issues Again I Will Certainly Go There Again Thanks More

by SANDYINNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Subaru of Utica responded

This is wonderful to hear! It was a pleasure serving you. Safe travels until we see you again.

April 25, 2024

Vincent was very helpful throughout the process. I like the video available to the customer on the process. More

by NDPACK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Subaru of Utica responded

We're glad to know that Vincent was able to assist you and that our video resource was helpful! Thanks for choosing Subaru of Utica.

April 25, 2024

They were very kind and kept me updated on my car . I was very pleased More

by DEBORAHLMAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Subaru of Utica responded

Thank you for taking the time to share your experience, Deborah! We appreciate your trust and hope you will choose us again in the future. Safe travels!

April 25, 2024

Fast service and friendly staff. Very easy to enter the service area and waiting area More

by LORENALENARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rosato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Subaru of Utica responded

Thanks for taking the time to share your review, Lorena! We hope to see you again.

April 24, 2024

The dealer was professional and worked well to make a good deal. I would recommend them. More

by GTINKL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kli La
Apr 25, 2024 -

Subaru of Utica responded

Thank you for the recommendation! It means the world to us. Come see us any time. We are here to help!

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