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Subaru of Utica

Utica, NY

4.8
544 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 544 reviews

May 04, 2024

Professional and courtesy along with helping explain what was done to my vehicle. Very satisfied and as always. Service hours are very convenient to a loyal customer base. More

by BPALLOTTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Subaru of Utica responded

It brings us joy to read that you had a satisfying experience with our team at Subaru of Utica! We strive for professionalism and courtesy, so it's great that we hit the mark. Thank you for being a loyal customer. We look forward to serving you for years to come!

May 03, 2024

Service is always prompt, efficient and knowledgeable. Always very satisfied with delivery. I love the video that explains work completed. More

by EHADITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Gold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Snyder
May 06, 2024 -

Subaru of Utica responded

It brings us joy to know you've been satisfied with our service at Subaru of Utica! The video is just one way we try to keep things transparent and easy for our customers. Thank you for the positive feedback. Come back and visit us anytime you need our assistance. Our team is here to help!

May 03, 2024

the service department continues to be outstanding . informative, friendly-despite working so hard-and thorough More

by JMCR63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailee Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : female parts person is wonderful! i forgot her name, sorry
May 06, 2024 -

Subaru of Utica responded

It brings our team joy to hear that you've had consistently outstanding experiences with our service department at Subaru of Utica. We strive for friendly, informative and thorough service every time! Thank you for the review, and we look forward to providing you with five-star service during your next visit!

May 03, 2024

This dealership is the greatest. My wife and I have bought 2 vehicles there and will be buying a third. Our salesman Mike Green was amazing. I told him where I wanted my payments and More

by JASONSJONES99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Subaru of Utica responded

We're so glad to know you had a positive experience with Mike Green and the rest of our team at Subaru of Utica! It's great that we could meet your payment expectations and provide a loaner vehicle for convenience. We look forward to your next visit, Jason. Oh, and don't worry, enjoy as much popcorn as you like - it's on us!

May 02, 2024

Kli was down right awesome. He answered my inquiry online with an atmosphere of professionalism and kindness. He was very helpful in trying to find a car I was looking for and a More

by ROSECOTTAGE81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kli in sales Chris is finance
May 06, 2024 -

Subaru of Utica responded

We're so glad to know that our team, especially Kli, provided you with an amazing experience at Subaru of Utica. It's wonderful to learn about your positive interaction online and in-person. We appreciate the time taken for this review, and we look forward to serving you gain in the future. Drive safe!

May 01, 2024

They were efficient and professional, clean, timely, and respectful. I felt confident in the work done More

by SWANSONJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Subaru of Utica responded

We're glad to know you had a positive experience at Subaru of Utica. Our team takes pride in providing efficient and professional service. Thanks for your feedback!

May 01, 2024

Stenio Joesph was a pleasure to deal with. ..He made the purchase of my CrossTrek easy. More

by COLDEN46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stenio Joesph
May 01, 2024 -

Subaru of Utica responded

This is wonderful to hear! Safe travels and we hope to see you again!

May 01, 2024

Very good experience with the salesman and finance people. Professional approach and help to make our decision to buy a Subaru. More

by WSLUL94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Subaru of Utica responded

We're glad to know you had a positive experience with our team at Subaru of Utica. Your satisfaction is important to us, and we appreciate your decision in choosing a Subaru!

May 01, 2024

Stenio Joseph is an exceptional sales consultant. He went above and beyond what I would have expected to make my experience a great one. The dealership was clean and efficient. More

by CICCARELLIKEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stenio Joseph my sales consultant was excellent. Five stars
May 02, 2024 -

Subaru of Utica responded

Ken, it's fantastic to know that Stenio provided you with such exceptional service at Subaru of Utica. We're glad your experience was great and appreciate the feedback about our dealership!

April 30, 2024

From start to finish the process to buy my new car was quick and easy. Sten was awesome! More

by GABBYKJ19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Senior Joseph
May 01, 2024 -

Subaru of Utica responded

Thanks for the glowing review, Gabby! We will be sure to pass on your compliments to Sten. Safe travels.