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Subaru of Utica
Utica, NY
875 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 875 reviews
April 16, 2024
Vincent and Nick were to notch. Excellent service, transparent communication, friendly, and you could tell that they really cared about determining what was going on with the car an Excellent service, transparent communication, friendly, and you could tell that they really cared about determining what was going on with the car and fixing it the right way. I will now be returning as a customer for life thanks to the reliability and fantastic service. I really appreciated the videos of the service and what needed to be fixed for clear and open communication as well. Thank you for all that you did! We will definitely purchase our next vehicle from you as well! More
by Amanda
Verified Customer
April 15, 2024
clean, courteous, polite,pleasant. patient, professional, knowledgeable, efficient, respectful, thorough ,a good inventory.Overall I was very pleased with my experience. patient, professional, knowledgeable, efficient, respectful, thorough ,a good inventory.Overall I was very pleased with my experience. More
by BIRDGARDENER
Employees Worked With
Justin Malagese
April 15, 2024
Located close to home, they are very convenient and knowledgeable on their Subaru Forester cars. knowledgeable on their Subaru Forester cars. More
by KIMWEEDEN
Employees Worked With
April 15, 2024
Vincent was very thorough in explaining all the work I needed done on my Forester. He And Nick worked very hard on my car. The service department was short staffed the day I was in and that contributed needed done on my Forester. He And Nick worked very hard on my car. The service department was short staffed the day I was in and that contributed to the long wait. More
by ANNE.THOMA19
April 15, 2024
What a great team at Subaru in Yorkville NY ! !! Amazing experience with attention to every detail and awesome customer service ! The best car buying experience! !! Amazing experience with attention to every detail and awesome customer service ! The best car buying experience! More
by GNATEKCHARLENE
Employees Worked With
Jeff Hocking , Justin Malagese
April 14, 2024
Everything was done efficiently and the staff was very friendly and helpful. It was a very pleasant experience to get my car serviced. friendly and helpful. It was a very pleasant experience to get my car serviced. More
by LINDAC.CHAMBERS
Employees Worked With
April 14, 2024
Outstanding customer service. Attentive, informative. Justin answered all our questions and was patient when explaining the car’s systems. Attentive, informative. Justin answered all our questions and was patient when explaining the car’s systems. More
by KGRATCH
Employees Worked With
Christopher Cardello, Justin Malagese
April 14, 2024
If Vince was the check in person, he was very professional. But he was not able to tell me why the car arbitrarily beeps for no reason when you start it or when driving down the rd with nothing professional. But he was not able to tell me why the car arbitrarily beeps for no reason when you start it or when driving down the rd with nothing in front of you. What a stupid design and your mechanics can’t seem to fix. More
by KFSTEHLE
