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Subaru of Utica
Utica, NY
868 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 868 reviews
February 23, 2025
Excellent service, friendly and quick. Knowledgeable, car was ready on time and in good condition. Joanne in service was friendly and helpful. Knowledgeable, car was ready on time and in good condition. Joanne in service was friendly and helpful. More
by LUAPNOTERB1
Verified CustomerEmployees Worked With
February 22, 2025
I was really impressed with Tyler's professionalism, patience and problem solving ability. He is truly an asset to the service department and I hope he has a long career with Subaru of Utica. Thank you patience and problem solving ability. He is truly an asset to the service department and I hope he has a long career with Subaru of Utica. Thank you Tyler!! More
by MARYCHEEZY
Employees Worked With
February 22, 2025
I like Being able to depend on the dealership to answer my questions and explain what is happening with the car. Top notch service . my questions and explain what is happening with the car. Top notch service . More
by NKS1951
Employees Worked With
February 21, 2025
The staff were all very helpful getting me into my new car while simultaneously helping me through my lease buy out. car while simultaneously helping me through my lease buy out. More
by ANTHONYT3
Employees Worked With
February 20, 2025
Nice place to buy a car. Very helpful staff. Our salesman Stein was very pleasant. Very helpful staff. Our salesman Stein was very pleasant. More
by DOGBOB04
Employees Worked With
Other Employees :
Stein was very helpful and friendly.
February 18, 2025
Quick service with a nice waiting room. Enjoyed the popcorn machine. Online portal is being updated and seems to be more vague about what services you schedule an appointment for. Enjoyed the popcorn machine. Online portal is being updated and seems to be more vague about what services you schedule an appointment for. More
by S F
Employees Worked With
February 16, 2025
I am pleased with the service I received. Courteous, timely & thorough. Will be back by choice Courteous, timely & thorough. Will be back by choice More
by DEANERS97
February 16, 2025
Service was excellent and they took care of getting me to work and getting my vehicle back to the office. work and getting my vehicle back to the office. More
by GOODIE109
February 09, 2025
Great experience! Dominick was very attentive and went above and beyond. There was a lot of snow on all of the cars and he was more than happy to brush off and warm up Dominick was very attentive and went above and beyond. There was a lot of snow on all of the cars and he was more than happy to brush off and warm up any car I wanted to test drive! Thanks!!! More
by Pamfahy
Employees Worked With
Dominic Altamura
February 09, 2025
My experience at Subaru of Utica was great! The staff and my sales representative Jay Jackson was professional and awesome. i highly recommend the dealership and all its staff. The staff and my sales representative Jay Jackson was professional and awesome. i highly recommend the dealership and all its staff. More
by KDEME2
Employees Worked With
Jay Jackson, Mo, and the sales manager.
