Subaru of Wesley Chapel

Third Subaru with Todd! Obviously very happy with Subaru, and Todd is always ready for a great deal! Obviously very happy with Subaru, and Todd is always ready for a great deal! More

Just bought my third Subaru, but my first from Subaru of Wesley Chapel, and they have officially set a new standard for what the car-buying experience should be! From my very first conversation, the comm Wesley Chapel, and they have officially set a new standard for what the car-buying experience should be! From my very first conversation, the communication and responsiveness were incredible. I had a slightly complicated situation because I was getting ready to leave for a three-week international trip, wanted to take advantage of Subaru’s current financing, and wouldn’t actually be able to pick up the car until I returned. Instead of making that complicated, this team basically said, “We’ll figure it out,” and then they did. Mike, the Internet Sales Manager, was AMAZING. He was incredibly responsive, answered my approximately 7,000 questions 😂, gave me clear numbers and options, and worked with my schedule to make the entire thing possible. Hipolitol was wonderful throughout the process and made sure I had all the details and answers I needed about the car. There was never any pressure, just lots of communication and a genuine willingness to work with me. Pickup was just as great. Keaton gave me a thorough walkthrough of my new Outback and even installed my cross bars for me. Stephen helped get everything set up with the Subaru app, and Brad made the financing portion easy, straightforward, and painless. The whole team worked together so seamlessly that I never felt like I was being passed from person to person and having to explain everything again. I’ve purchased my previous two Subarus from another dealership, so I had a very direct comparison, and the experience at Wesley Chapel was unmatched. They were responsive, transparent, professional, organized, accommodating, and genuinely seemed excited to earn my business. I drove away in a gorgeous new Sapphire Blue Outback Touring XT and could not be happier with either the car or the experience. Huge thank you to Mike, Hipolitol, Keaton, Stephen, Brad, and the entire Subaru of Wesley Chapel team. You’ve definitely earned a repeat customer! More

All good Worked with me till I was satisfied Great non pressure atmosphere That it pressure atmosphere That it More

Really good! Definitely made an effort to fit my budget and were accommodating. Really good Definitely made an effort to fit my budget and were accommodating. Really good More

Other then Dario, my experience has been terrible. The finance manager made me apply to a bank that I didn't want to use with a higher interest rate than what was on my pre-approval letter I showed me The finance manager made me apply to a bank that I didn't want to use with a higher interest rate than what was on my pre-approval letter I showed me. When I questioned him about the interest rate, he told me I was wrong. He also wouldn't let me say NO to the add on. He didn't tell me the warranty coverage was going to cost me $5000.00. The dealership didn't even add windshield washer fuild to the vehicle. More

Over the top service! ! Attentive and helpful from sales to finance...the GM is pretty impressive too! ! Attentive and helpful from sales to finance...the GM is pretty impressive too! More

Great selection, everyone we interacted with was professional, knowledgeable and personable. Dealership is super clean! professional, knowledgeable and personable. Dealership is super clean! More

I've only been there twice (for service) but both experiences were top of the line. experiences were top of the line. More

Justin was a terrible commentator and made the experience significantly more difficult. Based on the interactions with Justin, I would never go back to this location or recommend anyone else to. significantly more difficult. Based on the interactions with Justin, I would never go back to this location or recommend anyone else to. More

The problem that I brought my car in for was never found and it still has that problem. and it still has that problem. More