Suburban Cadillac of Troy
Troy, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Michael Watroba is an excellent Sales Rep at Suburban Cadillac of Troy. He is friendly, professional and very efficient. He listens, respects your time and honors your agreements. You can’t ask for more! Cadillac of Troy. He is friendly, professional and very efficient. He listens, respects your time and honors your agreements. You can’t ask for more! More
Made 2 appoinments for front brake pads. Dropped off car twice and were called to come and gwt vehicle because they did not have the pads in stock. After requestin to talk to a supervisor, J Dropped off car twice and were called to come and gwt vehicle because they did not have the pads in stock. After requestin to talk to a supervisor, John in the service department assured me they would pick up our car replace the pads and deliver it back to our residence.. That was 3 weeks ago. .What a total lack of respect .How can you treat customers like this?? More
Terrible Cadillac dealership! ! Do not take your car there unless you want it messed up long-term. Their customer service sucks, very arrogant and lacks any type of people skills ! Do not take your car there unless you want it messed up long-term. Their customer service sucks, very arrogant and lacks any type of people skills and should be allowed to interact with the public. They are slow, their be people are lazy as xxxx and they need to close this dealership down. Atrocious is not a strong enough word to describe this place!! More
Suburban and Amy were absolutely amazing. We were able to tell Amy what features we were looking for and she went above and beyond getting options together for us. While helping us get exactl We were able to tell Amy what features we were looking for and she went above and beyond getting options together for us. While helping us get exactly what we wanted, she also helped get the monthly payments inside our budget - without pushing us. We got an amazing deal on a beautiful car and did not have to settle for less than what we wanted. 10/10 will be sending friends and family her way! More
My purchase experience with Amy Barron was totally seamless. There were no complications, delays, or missed items. Amy had my car prepared in record time and she worked around my schedule. A very plea seamless. There were no complications, delays, or missed items. Amy had my car prepared in record time and she worked around my schedule. A very pleasant experience. More
Service has fallen. Had repair of air conditioning. Stated repair was complete, paid , drove home condition still exist. Brought it back, told it was a different part Had repair of air conditioning. Stated repair was complete, paid , drove home condition still exist. Brought it back, told it was a different part and charged about the same amount. This should have been repaired the first time. Disappointed More