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Suburban Cadillac of Troy - Service Center

Troy, MI

3.2
38 Reviews

38 Reviews of Suburban Cadillac of Troy - Service Center

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September 14, 2022

Excellent service ! ! This location has great associates working here and I appreciate all of their exceptional service from my salesman Rodger to my service man Thomas. More

by BWS66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Suburban Cadillac of Troy responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2022

My visits to Suburban Cadillac of Troy has always been wonderful. From the time I arrive, to my awesome advisor, the accommodating waiting area; right down to the time I check out, I'm pleasantly greete More

by mlj555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maintenance service dept
Aug 01, 2022 -

Suburban Cadillac of Troy responded

We are delighted to serve you! Thank you for your continued business.

June 24, 2022

Tom was friendly and had my car ready and paperwork finished for me when promised. More

by Steve H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lisk
Jun 28, 2022 -

Suburban Cadillac of Troy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Cadillac of Troy! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2022

The dealership service consultant and technicians did a great job with diagnosing and repairing the engine and tire TPMS problems on my Buick Lucerne. More

by Jwartian82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lisk
Mar 04, 2022 -

Suburban Cadillac of Troy responded

Thank you for taking the time to share your experience with us. We are happy knowing that you were satisfied in the service you received. We look forward to welcoming you back!

January 17, 2022

My service experience was exceptional! I purchased my vehicle at Suburban of Troy also. I will definitely rely on Suburban Cadillac of Troy for service and my next purchase. Thank you! More

by jana1925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Lisk
Apr 09, 2022 -

Suburban Cadillac of Troy responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 08, 2021

Excellent service, I always go there for all services on my 2010 SRX and will continue More

by Mstrz7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above
October 26, 2021

Staff is courteous and helpful. Facility is first class and waiting area is quiet and comfortable. More

by ajdeloo1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service tech excellent
October 12, 2021

Great ! Michelle is the best service advisor around always making sure everything is taken care of. More

by cpharper1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
August 01, 2021

First time at your dealership and was treated very well. Very friendly and informative. I will be recommending this dealership to all my friends. Thank you More

by Mbasta323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Moore
June 24, 2021

We have owned multiple vehicles purchased at this dealership over the last 40+ years and have never been disappointed in the attention to detail of the sales people and greatly recommend the service More

by Farmers Daughter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Lisk