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Suburban Chevrolet - Service Center
Eden Prairie, MN
1,170 Reviews
1,170 Reviews of Suburban Chevrolet - Service Center
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January 25, 2021
As usual, I was greated cheerfully and courteous. When service was complete I was informed of other required service that is due. Thanked for the opportunity to help. service was complete I was informed of other required service that is due. Thanked for the opportunity to help. More
by DJM1082
Verified CustomerEmployees Worked With
Helpful January 22, 2021
Exceptional service on this visit. Regular and timely response from Melissa and she handled the coordination and coverage of the service by the warranty company. response from Melissa and she handled the coordination and coverage of the service by the warranty company. More
by KPLATH0
Employees Worked With
Melissa Sauer
January 22, 2021
It was great, pretty low waiting time and a nice, warm waiting room. I came in to have my vehicle inspected because of a recall and was at the dealership for less than half an hour. waiting room. I came in to have my vehicle inspected because of a recall and was at the dealership for less than half an hour. More
by Dan
Employees Worked With
January 21, 2021
DO NOT buy from Suburban Chev in Eden Prairie, MN or get your car repaired from here. They will do whatever they can to void out part warranties whenever they can. Had a brand new PVC valve installed in my your car repaired from here. They will do whatever they can to void out part warranties whenever they can. Had a brand new PVC valve installed in my car and that part's brand new 2 yr warranty was null and voided after only 4 months because a different warranty ran out sooner. Shady as xxxx over there. PLEASE do not trust these guys with anything. Even talked to the GM and the best he could do was give $200 off on a $1775 repair. How generous after you voided a 2 yr warranty after 4 months. I spoke with both David and Tom and they really didnt seem to care that they were scamming me out of a warranty. Doesnt affect them so why would they? Quality people. Their mechanics even put the part in!! Clearly they dont stand behind their work either. DO NOT TRUST WITH ANYTHING. I will never be buying a Chevy again. I hope corporate sees this so they know how this dealership treats customers. More
by jkohls
Employees Worked With
January 20, 2021
I always get great service from Melissa and her team. However I was quoted $150 to diagnose a check engine light which I think is a bit excessive. team. However I was quoted $150 to diagnose a check engine light which I think is a bit excessive. More
by TH
Employees Worked With
Melissa Sauer
January 20, 2021
Everyone at Suburban was great to work with. It was easy to make an appointment and I was able to get a car to use for the day which was a huge help. Service staff was friendly and knowledgeable. to make an appointment and I was able to get a car to use for the day which was a huge help. Service staff was friendly and knowledgeable. More
by brian
January 19, 2021
They scheduled me right away and finished the work in a short time. They needed to order parts and they were in on the next business day. short time. They needed to order parts and they were in on the next business day. More
by KMyers
January 19, 2021
I am very happy with the service l received on my visit yesterday, Tim Chvala is always helpful getting my vehicle taken care of and making sure all my scheduled maintenance gets taken care of. I will cont yesterday, Tim Chvala is always helpful getting my vehicle taken care of and making sure all my scheduled maintenance gets taken care of. I will continue to recommend Suburban Chevy to anyone looking for a new vehicle or maint enance on their vehicles. More
by Dougy fresh
Employees Worked With
Tim Chvala
January 16, 2021
Needed to figure out why after 5000 miles I needed new tires. They just replaced the tires for free which was expected and completed and done well. tires. They just replaced the tires for free which was expected and completed and done well. More
by Billc
Employees Worked With
January 14, 2021
I cannot believe the continued harassment that I have had to write positive surveys again and again and again. If I ignore the request they come right back at me again. If you’re looking at these reviews and to write positive surveys again and again and again. If I ignore the request they come right back at me again. If you’re looking at these reviews and star ratings don’t rely on them because both GM and suburban Chev make a maximum effort at controlling outcomes More
by PJERICH
Employees Worked With
