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Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Ann Arbor, MI

4.5
993 Reviews
If you're looking for an auto dealership that can handle all of your automotive needs, here are just a few reasons why customers continue to choose Suburban Chrysler Dodge Jeep Ram of Ann Arbor for sales, service, and vehicle financing. Professional, certified sales staff Our Chrysler, Dodge, Jeep, and Ram sales team is manufacturer-certified and trained in best-in-class customer communication and ethical sales practices. We focus on providing a transparent, no-pressure car buying experience so you can feel confident in your purchase. One of the largest CDJR dealerships in the area Suburban Chrysler Dodge Jeep Ram of Ann Arbor is a high-volume dealership serving Ann Arbor and the greater Metro Detroit area. Our strong reputation is built on customer satisfaction, competitive pricing, and a wide selection of new and used vehicles. Convenient and easy-to-access location Located at 3900 Jackson Rd. in Ann Arbor, our dealership is easily accessible from I-94 and US-23, making it simple for customers throughout Ann Arbor, Dexter, Saline, and surrounding communities to visit us. Free Wi-Fi and comfortable customer lounge We offer free Wi-Fi and a comfortable waiting area so you can stay connected and productive while your vehicle is being serviced. Part of a trusted, family-owned dealership group The Suburban Collection, with roots dating back to the 1950s, has grown into one of the largest and most respected automotive groups in the country. Our commitment to customer service and long-term relationships remains at the core of everything we do. Extensive inventory of new and used vehicles In addition to our on-site inventory, we have access to over 1,700 used vehicles across the Suburban Collection network. Whether you're looking for a new Jeep, Ram truck, Dodge, Chrysler, or a quality pre-owned vehicle, we have options to fit every budget and lifestyle. Experienced and certified service department Our service department is staffed with ASE-certified and factory-trained technicians who specialize in Chrysler, Dodge, Jeep, and Ram vehicles, while also servicing all makes and models. We offer routine maintenance, brake service, diagnostics, and major repairs, along with complimentary multi-point vehicle inspections and digital vehicle inspection videos for full transparency. At Suburban Chrysler Dodge Jeep Ram of Ann Arbor, our goal is to deliver a complete automotive experience—from vehicle sales and financing to expert service and maintenance—all in one convenient location. Visit us today at 3900 Jackson Rd. in Ann Arbor or contact our team to see how we can help with your next vehicle purchase or service appointment.
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3900 Jackson Rd

Ann Arbor, MI

48103

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Showing 993 reviews

November 27, 2025

They are an excellent dealership Wilmer was my sales person. He did a great job in assisting me and helping me find a great car would highly recommend going there and checking them out. They are awesome More

by Folk.matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilmer Lazo-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you so much for the awesome review! We're thrilled to hear that Wilmer took great care of you and helped you find the perfect car. We truly appreciate your recommendation and look forward to serving you again in the future!

November 12, 2025

I love how the agents worked with the customers. Tney are very respectful and professionals. More

by Yeriash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilmer Lazo-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for your shoutout to our team at Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor. Safe travels until next time!

November 11, 2025

Great customer service, wish I could give above 5 stars. She went over and above. More

by Lamont
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Iuliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nakiyah Dukes
Nov 11, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for your kind words. We'll be sure to share this with our team and look forward to serving you down the road at Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor!

November 08, 2025

Muy educado y humilde, habla bien el español asi que puede traducirte y ayudarte con cualquier duda que tengas y quieras preguntarle al vendedor sobre el vehiculo que deseas comprar More

by Cristianjjesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilmer Lazo-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hola Cristian, gracias por sus excelentes palabras sobre nuestro equipo. Nos alegra que haya tenido una experiencia tan positiva en Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor.

November 05, 2025

I really don’t like buying cars, but that made it as possible. I’d come back for sure More

by detroit1935
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nakiyah Dukes
Nov 07, 2025 -

detroit1935 responded

We had a little bit of an issue after the sale. Considering the amount of money I spent, it's not really financially impactful, but it still left me with a bitter taste in my mouth about the whole experience. It would definitely weigh in on making a future recommendation or coming back as a repeat customer.

Nov 07, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Tell Me more about what happened please

Nov 07, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Please tell me more about what happened, if you would like to discuss it over the phone, please leave your # And I will Call you Thanks

Nov 07, 2025 -

detroit1935 responded

I’m at detroit1935@gmail.com. Drop me a line. I’m swamped this weekend, but I’ll have time on Tuesday to lay out details.

Nov 07, 2025 -

detroit1935 responded

734-748-5013.

October 27, 2025

Nakiyah is the BEST! I had an excellent craftsman buying experience with her. She also was very helpful after the sale. I highly recommend her and would definitely go More

by Hjm330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nakiyah Dukes
Oct 27, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for the glowing review of Nakiyah and our team! We're delighted to hear everything went smoothly. We look forward to seeing you at Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor again in the future. Safe travels!

October 24, 2025

TJ was friendly and great to work with. Turned in my lease for a new one. Easy and very happy! Thank you. More

by candy5872
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

We're pleased to hear TJ provided such a friendly, efficient experience at Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor. Enjoy your new lease!

October 24, 2025

We had a wonderful experience getting our new lease car yesterday from TJ. Everyone was very helpful and curious especially TJ. We have been using your dealership since it was called Naylors and was on s More

by Korican, deborah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for your years of support and for choosing Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor! It's wonderful to hear that TJ and our team made your lease experience seamless. Here's to many more miles ahead from all of us!

October 22, 2025

Excellent service, very friendly staff, very happy with the automobile. Sales person very, very helpful More

by kubiam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nakiyah Dukes
Oct 23, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for sharing your kind feedback! We truly appreciate your business, and we will pass along your comments to the team. See you next time at Suburban Chrysler Dodge Jeep RAM of Ann Arbor!

October 19, 2025

Nakiyah and Jennifer have been great to work with! They were able to get me a great deal on my 2022 F-150. I'm very happy with my new-to-me truck! More

by pdklein88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nakiyah Dukes
Oct 22, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

I'm really sorry to hear about your dissatisfaction with the additional charges and the level of information provided, as well as the difficulty you've had in reaching us post-purchase. It's important to us that our customers feel informed and valued throughout their entire buying process. If you could please give me a call at your earliest convenience, I'd like to investigate this issue further and see what we can do to make things right for you. Thank you for bringing this to our attention, and I look forward to hearing from you soon. Tom Cockfield - Sales Manager - 734-800-7833

Oct 24, 2025 -

pdklein88 responded

Tom and his team were able to take great care of me! I highly recommend them.

Oct 24, 2025 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for coming back with your wonderful review! Congratulations on your 2022 F-150! We’ll let Nakiyah and Jennifer know how pleased you are. We are also happy to hear that Tom and the team took great care of you. We appreciate the recommendation and for choosing Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor! Until next time, safe travels!