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Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor
Ann Arbor, MI
945 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Ann Arbor.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Ann Arbor is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 3900 Jackson Rd.., we make it very easy to get to our facility. Accessing our location from US-23 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Jeep is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Jeep vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with ev
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:30 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 945 reviews
Helpful November 20, 2023
The dealership is excellent but Tomi Zagata is AMAZING. She goes above and beyond to help you get the best deal. She puts her whole heart and soul into every client. Your not just another deal with Tomi She goes above and beyond to help you get the best deal. She puts her whole heart and soul into every client. Your not just another deal with Tomi, she has been in your shoes and makes it so easy to work with her. More
by Robyn
Employees Worked With
Tomi Zagata
November 05, 2023
The salesman was very nice and pleasant but after the sale we found that they lied to us repeatedly. When called out on it the pompas xxx manager Scott said this is how we have always done and I don't un sale we found that they lied to us repeatedly. When called out on it the pompas xxx manager Scott said this is how we have always done and I don't understand why you don't just sign the new papers and get over it. He kept telling my girlfriend that her reasons for being upset at them lying to us weren't justified in his mind and to think of something better and call him. My girlfriend has cerebral palsy and struggles when talking and this is how he treated her. Don't buy from suburban, when we called jeep they even said they were not allowed to do what they did so now we are contacting BBB. More
by cpletz1
September 23, 2023
Wish I would have went with my intuition! West was so friendly and super sweet to my 63 old Mom. Unfortunately their inventory was low and we went down the street. I've been regretting that d West was so friendly and super sweet to my 63 old Mom. Unfortunately their inventory was low and we went down the street. I've been regretting that decision ever since. I will never go anywhere else ever again. More
by Zoebutt06
Employees Worked With
September 19, 2023
West was really friendly and helpful in reviewing the car pricing and possible financing options. For us it was a long drive and even though we were not able to close the purchase, we were happy to have vis pricing and possible financing options. For us it was a long drive and even though we were not able to close the purchase, we were happy to have visited the dealership. More
by Gerardo Madero
Employees Worked With
September 16, 2023
Andy helped me with my Jeep Compass. He was very knowledgeable and communication was great throughout the whole process! He was very knowledgeable and communication was great throughout the whole process! More
by Heatheralisa44
Employees Worked With
August 31, 2023
Andy was great to work with. Very down to earth and helpful. I would highly recommend him. Very down to earth and helpful. I would highly recommend him. More
by mwilso83
Employees Worked With
August 17, 2023
Everybody I worked with treated me professionally and were pleasant to work with. Good experience overall. were pleasant to work with. Good experience overall. More
by Vanhars
