Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Right car @ right price Spotted the red Sky while driving past dealership. Salesman, Doug Chitren, answered all my questions and was extremely courteous and knowledgeable. Spotted the red Sky while driving past dealership. Salesman, Doug Chitren, answered all my questions and was extremely courteous and knowledgeable. Negotiated a fair price and vehicle was delivered to my home the next day. Total experience was extremely pleasant. Doug is a real asset to the dealership! More

Patrick Chantelois is on top of his game! We visited a number of dealerships without success. Patrick Chantelois was knowledgeable, intelligent and used emotional intelligence which is often We visited a number of dealerships without success. Patrick Chantelois was knowledgeable, intelligent and used emotional intelligence which is often lacking in this business. He is very personable and responsive, focused in on what we were looking for and open to how best to get there. We love our new Jeep Renegade and recommend Patrick highly! More

Overpriced!!! I showed up for an oil change, and they wanted to charge me almost $80! I had previously booked this service online, with a listed price of $58.69. I showed up for an oil change, and they wanted to charge me almost $80! I had previously booked this service online, with a listed price of $58.69. I had to show the service technician the details on their own web site, in order to get my price changed. He tried to explain it was because they use synthetic oil. The wait time I've been given is 45-60 minutes - for a simple, SCHEDULED, oil change. I was charged for work that wasn't completed last time I was here, and had to have it removed from my bill I buy nothing but Chrysler brand vehicles, and thought I had found my new dealership - I won't be back again, and have to continue my search. Edit - I was contacted by the dealership, and told they would be adjusting their oil change prices, but it couldn't be done overnight. The rep told me they would follow up, once completed. I will update my review again if/when they contact me. More

Great deal I came to Suburban Jeep looking for a lease. Everything was so quick and easy. Ryan Paul and Stephen we're all great they were all straightforward and I came to Suburban Jeep looking for a lease. Everything was so quick and easy. Ryan Paul and Stephen we're all great they were all straightforward and honest and got me a great deal. I will absolutely be back for my next car and highly recommended this dealer. More

Easy and fast We just bought a Pacifica Hybrid Courtney was very helpful and professional. Also Rick and Brandy helped us and it was overall a great experience. We just bought a Pacifica Hybrid Courtney was very helpful and professional. Also Rick and Brandy helped us and it was overall a great experience. More

Great deal up front Courtney was great to work with, got a fair deal without any haggling or hassle. Good price for our trade in as well. Very pleased. Courtney was great to work with, got a fair deal without any haggling or hassle. Good price for our trade in as well. Very pleased. More

Sales Courtney was effective and professional in her handling of the initial meeting and the introduction to the manager. Overall, the experience was great Courtney was effective and professional in her handling of the initial meeting and the introduction to the manager. Overall, the experience was great. Unfortunately, I did not purchase a vehicle but would use them again when needed. More

So helpful and willing to work with your circumstances Every person that helped us was extremely helpful in every way, and willing to work with you for your specific circumstances to get you in the vehicle Every person that helped us was extremely helpful in every way, and willing to work with you for your specific circumstances to get you in the vehicle you want. More

Took great care of me! Contacted the dealer promptly Monday morning where I spoke with Carrie. She quickly told me the basics on the car and offered to send me current photo Contacted the dealer promptly Monday morning where I spoke with Carrie. She quickly told me the basics on the car and offered to send me current photos (car had been in an accident). I placed a deposit over the phone the next day and booked a flight to go and pick up the car a few days later. Carrie was excellent and clearly communicated what I needed to do prior to getting there. When we arrived in Detroit, Carrie ordered us a Lyft taxi ride to the dealership (30 min ride). When we got to the dealership the car was outside cleaned and with a full tank of gas. Carrie allowed us to go for a test drive by ourselves. When we returned she answered our questions. We then completed the paperwork with the rest of the team there. Paperwork was very quick, like under an hour which is the fastest I have ever been a part of. They explained the process and all of the items we needed to drive cross country without issue and than registering the car. After doing the papers they had food inside the dealership and allowed us to have as much as we wanted. Best dealership hands down that I have ever been to. Everyone was extremely nice and not pushy or shady. Plus the car was $7k off of the retail price! More

Great salesman and a beautiful truck From the moment we walked in Doug made us feel so comfortable, we loved his humor we felt comfortable through the entire process. What a great per From the moment we walked in Doug made us feel so comfortable, we loved his humor we felt comfortable through the entire process. What a great person to work with, and we got a beautiful truck. Thanks Doug. Billie & Craig Woods More