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Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Ann Arbor, MI

4.6
991 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Ann Arbor. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Ann Arbor is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located at 3900 Jackson Rd.., we make it very easy to get to our facility. Accessing our location from US-23 or I-94 makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Jeep is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Jeep vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with ev
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3900 Jackson Rd

Ann Arbor, MI

48103

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Showing 991 reviews

October 11, 2017

Great service. Doug was very helpful on helping us find a vehicle that would be great for the famliy. Great service. I greatly recommend going to see Doug for your n More

by Poli0108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren
Oct 23, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the positive feedback! We hope to have the pleasure of serving you again in the future!

October 03, 2017

It was best awesome experience!! it was great awesome experience I have with Suburban Chrysler Dodge Jeep Ann arbor team. Your guy's support my question and concerned complete sa More

by Suk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Hunter, Doug Chitren, Adam Hill
Oct 06, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the positive review! We hope you enjoy your new vehicle!

October 03, 2017

Excellent I had a great experience at Suburban Jeep. I received a great trade in value for my RAM 1500 and the Grand Cherokee I wanted was on the lot. Every More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Alfonsi, Luke Taylor, Courtney Curlee
Oct 06, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Richard, thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

October 02, 2017

Right Car & Had to work on the price :) I thought Doug was very nice, he did a great job at trying to get the price down. He made sure that the car was well taken care of before we came in More

by G&V_Obi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren
Oct 06, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

October 02, 2017

Great experience! We had the intention of shopping around for cars over the weekend. We went to a couple different places but didnt need to do any more shopping after s More

by Carmenshahin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

September 30, 2017

Right car @ right price Spotted the red Sky while driving past dealership. Salesman, Doug Chitren, answered all my questions and was extremely courteous and knowledgeable. More

by Thirsty Monkey
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren
Oct 01, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and your new vehicle. We look forward to serving you again in the future!

September 29, 2017

Patrick Chantelois is on top of his game! We visited a number of dealerships without success. Patrick Chantelois was knowledgeable, intelligent and used emotional intelligence which is often More

by Valerie Woerner
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Chantelois
Sep 30, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Patrick! Looking forward to your next visit!

September 29, 2017

Overpriced!!! I showed up for an oil change, and they wanted to charge me almost $80! I had previously booked this service online, with a listed price of $58.69. More

by fpmal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ilir Lako
Sep 30, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for your valuable feedback. Customer service & satisfaction is always our top priority, and we're sorry to hear that your recent experience with us did not meet those standards. If you would like to speak further we may be able to rectify the situation. Please contact our Retail Operations Manager, Robert Betts, at 734-662-3175 or rbetts@suburbancollection.com at your earliest convenience.

September 28, 2017

Great deal I came to Suburban Jeep looking for a lease. Everything was so quick and easy. Ryan Paul and Stephen we're all great they were all straightforward and More

by Bob2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Enderes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Alfonsi, Stephen Goupill
Sep 30, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Bob, thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Ryan! Looking forward to your next visit!

September 26, 2017

Great deal up front Courtney was great to work with, got a fair deal without any haggling or hassle. Good price for our trade in as well. Very pleased. More

by Kristin03
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Curlee
Sep 30, 2017 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thanks for the positive feedback!

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