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Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor
Ann Arbor, MI
947 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Ann Arbor.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Ann Arbor is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 3900 Jackson Rd.., we make it very easy to get to our facility. Accessing our location from US-23 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Jeep is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Jeep vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with ev
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:30 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 947 reviews
February 02, 2014
Great service, made it easy, worked around my schedule, good trade in value. They made shopping for a car fun. Not a chore. I'd recommend them. good trade in value. They made shopping for a car fun. Not a chore. I'd recommend them. More
by Solorider88
Employees Worked With
Brian Bush
Helpful January 31, 2014
Ross was friendly, and knowledgable of the Jeep Wrangler Sport that I purchased. We had spoken over the phone prior to my visit and I expressed interest in a particular vehicle that met my criteria. I parti Sport that I purchased. We had spoken over the phone prior to my visit and I expressed interest in a particular vehicle that met my criteria. I particularly wanted a black hardtop unit with very little to no test drive mileage on it, and that's what I got!!! Ross came through and met and exceeded my expectations, and he's a real cool dude on top of all that. I will recommend Suburban Chrysler Jeep of Ann Arbor to all family and friends looking to purchase a new vehicle, in large part, because of the service Ross extended to me. Thanks Ross. I appreciate your hard work, dedication, and friendlyness! More
by bsidepc
January 19, 2014
Paul went above and beyond helping me. His customer service skills were excellent. He worked really hard to get a great deal and perfect pricing! I recommend this dealership and agent to anyone looking service skills were excellent. He worked really hard to get a great deal and perfect pricing! I recommend this dealership and agent to anyone looking for an affordable. More
by Cent119
Employees Worked With
Paul Alfonsi, Paul Alfonsi
January 11, 2014
I bought my first car from Suburban today and Ross Sears was my salesman. He was very friendly and easy to work with. I would recommend anyone I know to buy from Ross at Suburban. was my salesman. He was very friendly and easy to work with. I would recommend anyone I know to buy from Ross at Suburban. More
by BenJenkins
January 08, 2014
A few weeks ago, I wrote to tell everyone about a dealer that went above and beyond for my family. On Dec 14th we purchased a Honda odyssey. However, on the 15th I was in an accident and totaled the miniv that went above and beyond for my family. On Dec 14th we purchased a Honda odyssey. However, on the 15th I was in an accident and totaled the minivan. The insurance company called it a total loss! other then a few aches and pains no one was seriously injured I am grateful for that!! Not knowing what else to do and realizing the insurance would cover most of the vehicle, but still leave us with a small bill and no car, I called Paul to see if he had any Ideas. That was when Suburban Chrysler Jeep of Ann Arbor became, more than just a good dealer, but our Christmas Angel!! Paul was able to get us into a 2009 Chrysler Town and Country, and helped us with financing. Again he knew the needs of the family, picked out the perfect car ( I must say it was even better then the last one and that one was great), got everything ready for us and even came in on a day off to accommodate my husbands work schedule. I truly believe that God uses people to fulfill others needs, Paul, was defiantly used by God that day!! A few days before Christmas and we were back on the road in our new (used) minivan and looking forward to a great new year! Our Family feels blessed just knowing that Paul is there for his customers even after the sale!! We are so thankful and appreciative, Paul!! you have gained a customer for Life!! We will never shop with anyone else, and have told all of our friends and family about what you have done for us!! My Car Dealer the Christmas Angel!!! More
by mathmom5
Employees Worked With
Paul Alfonsi
December 30, 2013
Great service. Loved that he wanted to solve our negative equity problem! This is my salesman now and in the future! Top notch establishment that goes the extra mile! negative equity problem! This is my salesman now and in the future! Top notch establishment that goes the extra mile! More
by ktsumms
December 28, 2013
My husband and I made an appointment to come in and see what sort of financing deals we could get - after visiting other dealers in Washtenaw county. Our experience with other dealers were not pleasant and what sort of financing deals we could get - after visiting other dealers in Washtenaw county. Our experience with other dealers were not pleasant and we could not get approved, although frustrated we decided to make one last attempt and visit Suburban- and we are both extremely satisfied with todays visit and got approved and our vehicle same day!! Paul Alfonsi was extremely welcoming and understanding of our situation and did his best to ensure we would have what we needed and wanted. Jason Strahan was also extremely accommodating and friendly, having great staff definitely takes the stress out of buying a car. Thank you guys! More
by JMFoster
Employees Worked With
Paul Alfonsi
December 26, 2013
Jimmy was informative, personable and plain awesome. I will recommend him and the dealership to all friends and family. Other staff are kind and welcoming. will recommend him and the dealership to all friends and family. Other staff are kind and welcoming. More
by gla6804
Employees Worked With
"Jimmy" in sales
December 17, 2013
MY experince was great she went outta her way too insure that i got the car i wanted and the quality of car insurance that it needed she also gave follow up calls too see if i was enjoying the car..she a gr that i got the car i wanted and the quality of car insurance that it needed she also gave follow up calls too see if i was enjoying the car..she a great dealer More
by akinbakin
