Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Very professional, very clean facility. Ryan was a real honest guy and I enjoyed the test drive. The car was a little different than the description, some minor dings and dents, cracked pla Ryan was a real honest guy and I enjoyed the test drive. The car was a little different than the description, some minor dings and dents, cracked plastic, noise while turning, etc. I would have preferred to stick with the same salesman that took me on the test drive and that I had built a professional relationship with, but a different, but polite and professional man called me back to sell the car. It was definitely off putting, not having met the man before but dealing with him on the phone for the money aspect of the deal. Would have preferred consistency or an explanation for the switch and establishment of trust- not that there was anything at all wrong with either salesman. Overall better dealer than I had been to twice previously, excellent service by Ryan, who addressed both my dad and I as equals in the car buying process. It’s definitely important to establish and keep trust in the sales world coming from a buyer perspective. More

Jason is a very attentive sales man who ensures he goes the extra mile for his clients. He stays determined to make sure every customer is a satisfied one. Highly recommend. the extra mile for his clients. He stays determined to make sure every customer is a satisfied one. Highly recommend. More

I worked with David B. and Aric. They were both great. I appreciate their patient, gentle, kind and informative demeanor. I love my Ram promaster! and Aric. They were both great. I appreciate their patient, gentle, kind and informative demeanor. I love my Ram promaster! More

Very responsive to give me the information I needed. In fact, gave me well over and above what I was looking for. In fact, gave me well over and above what I was looking for. More

The service at Suburban Chrysler Dodge Jeep use to be fantastic. However, over the past year, it has slipped. I had a minor accident in Nov 2022. and between Lithia and Suburban Jeep I still do not have fantastic. However, over the past year, it has slipped. I had a minor accident in Nov 2022. and between Lithia and Suburban Jeep I still do not have a vehicle. I will re-iterate that -- it has been 5 months and this dealership family still cannot fix the van I am leasing. No offer of temp rental, or assistance in helping me with my current lease. There is a constant shifting of timeline, and even service members do not even know the status of my vehicle at any given moment. Beyond disappointing. When I hear it is complete (it wasn't) and then immediate had to go back to Suburban because of a check engine light, meaning they did not solve the problem. No one answers phones. No one responds to text through their system. More

Have been unable to resolve non functioning of the TTPMS system purchased for towing of my fifthwheel rv. Service department has not been able to get help to pair truck to rv. Software issue not of great im system purchased for towing of my fifthwheel rv. Service department has not been able to get help to pair truck to rv. Software issue not of great importance to Mopar. We purchased for safety of potential tire problems. Mopar has not helped us or the service department. Will return to GMAC for next truck More

Ken and Ryan made my car buying experience a pleasure. Ken was my salesperson and the knowledge he had of the non-Chrysler used car that I bought was amazing. He obviously done his homework. Ken answered Ken was my salesperson and the knowledge he had of the non-Chrysler used car that I bought was amazing. He obviously done his homework. Ken answered all my wife's and my questions, and we appreciated the no-pressure visit that we had. I definitely recommend Ken Javor when you visit this dealership. More

Had a great experience, Great service, and Jennifer went above & beyond on finding me the perfect car. above & beyond on finding me the perfect car. More

Just bought a new jeep compass and Scott was great! He was very helpful and really appreciated his communication during the process. he made everything super easy MO He was very helpful and really appreciated his communication during the process. he made everything super easy MO More

Kenneth M Javor Best Sales Man outgoing willing to work With You 734- 800-7836 With You 734- 800-7836 More