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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.6
1,595 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,595 reviews

March 25, 2016

Awesome experience Suburban Chrysler is an excellent dealership. I bought my last three vehicles from this dealership and I just got my fourth. They are very pleasant More

by lovemytown&country
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for your feedback and continued business! It is great that Diane was able to provide you with a great experience! We strive to give the customer the best price possible with excellent customer service and we are glad you received that! Enjoy your new vehicle and we look forward to working with you again!

March 21, 2016

Bryan Galczynski carries this dealership One of the best car dealership experiences I've ever had. Bryan knew exactly what I was looking for, didn't try to sell me more than I wanted, and wa More

by MattAo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Galczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Matt, thank you for the great feedback! We are so happy to hear that your experience with Bryan was so incredible! Customer service is so important to us and we are so happy he provided that for you. Enjoy your new vehicle and we look forward to working with you again when you're ready for your next one!

March 18, 2016

Best Customer Service I have had in years I worked with Roger Bacon just this week toward leasing a new car. The lease deal was simple, quick and there were no hidden fees. The price quoted w More

by StacySwain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Bacon, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Salazar
Mar 18, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience with Roger and Teddy met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

March 17, 2016

Sales Experience My salesman was Doug Mueller. Doug was very thorough about identifying what I needed to close the transaction. When I arrived at the dealership, he More

by happywithmyjeep
Recommend Dealer
Yes
Employees Worked With
Doug Mueller
Mar 18, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We are happy you had such a great experience at our dealership with Doug! Customer service is our number one priority and it's great you were provided that. Enjoy your new jeep and we look forward to working with you again!

March 15, 2016

Very good experience Diane Marshall was my salesperson, she is very good at explaining everything great service. Always can be sure she gets me what I want. Great perso More

by kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Kathy, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Diane and we look forward to serving you again in the future!

March 14, 2016

Great Sales Personnel It was nice working with Kenny. He was not a pushy sales person. The atmosphere of dealer was calm and attractive. And although it took almost 4 hours More

by Bidu2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Riggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

It’s always nice to hear from our customers. We are very happy to hear you were satisfied with your dealership experience here with Kenny and we look forward to serving you again in the future!

March 11, 2016

Phenomenal Terri is a true asset to this dealership. She went above and beyond throughout the entire process to assist me in any way needed. I was considering th More

by Wkshahrouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Young, Adam Hill
Mar 14, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for your great feedback! We are so happy to hear that Terri was able to go above and beyond for you and provide you with exceptional customer service. We hope to see you back in the future!

March 10, 2016

A great experience My salesperson was Diane Marshall and I do NOT go to anyone else. Diane has taken care of my family's car needs through two dealerships for many many More

by williamfjohnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliot Caston
Mar 11, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

William, thank you for your great feedback! We are so happy to hear you have had enjoyable experiences with Diane! Customer service is our top priority and we are so glad that she has continued to provide that for you. Enjoy your new vehicle and we look forward to working with you again!

March 09, 2016

Couldn't be easier We have been purchasing our vehicles from Diane Marshall for many years now, We have found her to be friendly and very helpful. She always goes out of More

by parkersu
Recommend Dealer
Yes
Employees Worked With
Diane Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Salazar
Mar 11, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for your feedback and continued business! It is great to hear that Diane has taken such good care of you over the years and we hope she continues to do that! We are happy to hear she can get you great prices and makes your experience so enjoyable. We look forward to working with you again in the future!

March 09, 2016

Professional friendly service Diane Marshall is one of the best sales persons I have dealt with. Very professional and friendly. Listens to my needs and very helpful. My wife and I More

by RickK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Rick, thank you for your feedback and continued business! It is so nice to hear that Diane has been able to make your experiences here so pleasurable and we look forward to working with you guys again when you're ready!

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