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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.6
1,579 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,579 reviews

May 12, 2015

outstanding service Our salesman Brad Marshall was proactive in contacting us 3 months prior to the expiration of our lease to inform us of an incentive program for early More

by ron123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Marshall, Teddy Salazar
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thanks for the great feedback! We always work diligently with our customers to ensure they receive the perfect vehicle equipped with all their car needs. We want our customers to leave satisfied just like yourself. We hope you are enjoying your new vehicle, and we look forward to serving you again!

May 11, 2015

Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Sales guy: Brad Marshall. I walked in knowin what I wanted, Brad took my order. Kept me posted of the build status of my car. He took great care More

by waterski1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Marshall
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

It is always nice to hear from our customers! We are very happy to hear you were so satisfied with your dealership experience and we were able to get you the exact car you wanted. We truly look forward to serving you again in the future! Enjoy the new vehicle!

May 10, 2015

Unexpected satisfaction my wife and I went to the dealership to look for a used mini van maybe a 2013 or 2014 town n country. I had been talking with Doug Mueller over the ph More

by Happyguyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Mueller, Teddy Salazar
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new 2010 Town & Country and your experience met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

May 09, 2015

Great to deal with Doug is a great guy and a very fine salesman. Everyone was so kind and friendly. I would gladly recommend dealership and Doug Mueller to anyone. More

by Del
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Mueller
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We are so happy we were able to make your car buying experience a pleasurable one. Congratulations on the new vehicle and we hope to serve you again in the future!

May 07, 2015

Excellent service Was very pleased with the sales person Bryan Galczynski. He was very helpful working with me to purchase a new car. Very pleased with this dealers More

by Dodge45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

May 07, 2015

Made car buying stress free Thank you Scott Shawbitz at Suburban Chrysler jeep and dodge. You made this difficult process of purchasing a car much easier . Your service was exce More

by Missy jerp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We greatly appreciate the wonderful feedback and business with us! We always strive to make the car buying process as painless as possible for our customers. We're glad to hear that we fulfilled that and we truly look forward to serving you again!

May 06, 2015

Personnel were very friendly and helpful. Everyone was able to provide me with the answers that were needed. A suggestion that was used at another dealership was to introduce the buyer to the More

by Love New Cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thanks for the positive feedback! We are very happy to hear we were able to answer all of your questions in a timely manner. Customer service is our number one priority here. We truly look forward to serving you again in the future. Enjoy your new vehicle!

May 04, 2015

Awesome Place to Shop! My sales rep named was Terri Young. She was very kind and answered all my needs. She is a professional caring individual. If you visit this place, I m More

by T Beavers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Young
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We are always happy to hear from satisfied customers such as yourself. We are glad that we could make your experience here an enjoyable one. We look forward to working with you again!

May 04, 2015

I am very satgisfioed with the salesperson and the dealer Diane Marshall has been my families go-to salesperson. We have purchased more than 15 vehicles from her over a 20 year period. She is honest, cares ab More

by Dave D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Abbo
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We greatly appreciate your wonderful feedback and continued business with us over the years! We're delighted to hear that you always have a pleasurable dealership experience here. We truly look forward to working with you again in the future!

May 04, 2015

Quick and Easy! I know what I'd like to lease each time, so I just want to get the transaction done as quickly as possible, and without even having to come into the d More

by am1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Elliot Caston
Jun 04, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We appreciate you taking the time to provide us with your feedback on your recent visit at our dealership! Customer service & satisfaction is always a top priority for us and we are glad to hear that you had a truly enjoyable experience with us. Congratulations on the new vehicle, and we look forward to continue doing business with you!

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