Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Roger Bacon Honest, Fast, efficient, and wonderful customer service skills... This was the best car buying experience I've ever had quick and easy! Roger one of Honest, Fast, efficient, and wonderful customer service skills... This was the best car buying experience I've ever had quick and easy! Roger one of the nicest Salesmen at Suburban!!! More

Sets the bar for other dealerships IMO I had a very helpful and pleasant experience at this dealership- probably my best dealership experience to date. The entire staff with which I interac I had a very helpful and pleasant experience at this dealership- probably my best dealership experience to date. The entire staff with which I interacted for the trade, pricing, and purchase were all very professional, patient, and geared at my satisfaction as a customer. This was my first time visiting the show room since the relocation of Suburban FH and I'm glad that I didn't have to travel any further in order to find a great deal on my new car. More

Uncompromising Integrity and Customer Focus When it comes to time for a new Jeep, Diane Marshall is the only person I speak with. I’ve had the privilege of dealing with her on several occasions When it comes to time for a new Jeep, Diane Marshall is the only person I speak with. I’ve had the privilege of dealing with her on several occasions and it is always a pleasure. Diane is one of the most honest, genuine, and hard working people I have ever met. She acts with integrity and treats her customers with great respect. During my most recent purchase from her I had a very specific set of options that I was looking for and a very specific price range that I wanted to stay in. Diane listened closely to my both my requirements and my concerns and went out of her way to address each of them. Her keen attention to detail always impresses me. Diane was honest with me about what was available in their current inventory and that they didn’t have a Jeep that matched my specific criteria readily available. Being respectful of my time, she offered to look around at other dealers and to get back in touch with me once she had found a Jeep that was a match. During that time Diane made a point of contacting me to keep me updated on where they were at in the process. It didn’t take her long to locate my new Jeep and she went out of her way to acquire it for me as quickly as possible. Diane and the staff at Suburban went out of their way to prepare as much of the paperwork as possible before I arrived to pick up my new Jeep. This made the entire delivery process fast, smooth, and painless. As always, she made a point of discussing all the options on the Jeep and how they worked before I left the dealership. It’s always a bonus to have that “old pro” feel the first time you leave the lot. I would highly recommend both Diane Marshall and Suburban Chrysler Dodge Jeep Ram of Farmington Hills to anyone looking at a new vehicle. The entire experience will be excellent as they continue set the bar in customer care and focus. More

Loved My Experience at Suburban I'd like to take this opportunity to thank Bryan Galczynski at Suburban Chrysler Dodge Jeep Ram of Farmington Hills for the outstanding service with h I'd like to take this opportunity to thank Bryan Galczynski at Suburban Chrysler Dodge Jeep Ram of Farmington Hills for the outstanding service with handling the purchase of my Jeep Cherokee a few weeks ago. His professionalism, knowledge, and very pleasant demeanor have made this the most comfortable and easiest car purchase ever. His follow up was outstanding, he demonstrated great attention to detail, was patient with my questions and was accommodating with my schedule. After the purchase he went over every option on the car and even programmed my XM radio stations, demonstrated the navigation and set up the Bluetooth for my phone. He and made the purchase go smoothly and effortlessly. I will definitely buy my next car from him and refer him to my family and friends. Pat Karas More

Great experience, friendly atmosphere. I had the pleasure of purchasing a Chrysler 200 from Diane Marshall at Suburban Chrysler/Dodge/Jeep/RAM of Farmington Hills. My car purchasing experie I had the pleasure of purchasing a Chrysler 200 from Diane Marshall at Suburban Chrysler/Dodge/Jeep/RAM of Farmington Hills. My car purchasing experience was similar to the other 2 experiences I had working with Diane. Diane is a professional who goes out of her way to make you feel comfortable and informed through every part buying experience. My family has been buying cars from Diane since the late 90's. I would recommend Suburban Chrysler/Dodge/Jeep/RAM of Farmington Hills to anyone who is looking for a pain free car buying experience. More

Great experience Diane Marshall has been our sales person for years. We have followed her from a closed dealership. Always goes above and beyond. The dealership is an Diane Marshall has been our sales person for years. We have followed her from a closed dealership. Always goes above and beyond. The dealership is an excellent experience in sales and service department. More

Great Service This car buying experience could not have been easier for us! Very enjoyable and we will be back it made the process very easy. Loved it. This car buying experience could not have been easier for us! Very enjoyable and we will be back it made the process very easy. Loved it. More

Robert Lueckenhoff Once again Robert Lueckenhoff of Suburban Chrysler Dodge Jeep showed how important it is to stay in touch with a returning customer, as much as I want Once again Robert Lueckenhoff of Suburban Chrysler Dodge Jeep showed how important it is to stay in touch with a returning customer, as much as I wanted a change this time away from Jeep, just for change sake Robert gave me compelling reasons why I should buy another Jeep Grand Cherokee, on delivery Robert explained in detail the changes from my old Vehicle to the new model of which there were many. Having driven the car since the purchase I really like it over my previous car even allowing that I have dropped down from the 5.7 V* to the 3.6 engine More