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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,579 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,579 reviews
April 22, 2015
Roger Bacon was a fantastic salesman! I.had gone to a few dealerships prior. Roger Bacon took the time and did a great job making me feel comfortable with my new Jeep purchase. I.had gone to a few dealerships prior. Roger Bacon took the time and did a great job making me feel comfortable with my new Jeep purchase. More
by beckyskid
April 21, 2015
Great Experience Bob did a great job explaining the financing options as we were concerned about leasing and staying within the millage. Once we decided on the Jeep, Bob did a great job explaining the financing options as we were concerned about leasing and staying within the millage. Once we decided on the Jeep, he went over all the various options and how they worked. He was very friendly, supportive and informative. Would work with him again More
by Kathy123
Employees Worked With
Bob Lueckenhoff
April 21, 2015
Excellent Vehicle Purchase! We were looking for a new Jeep and Roger helped us out. Extremely friendly, knowledgable about the product and quick to answer any questions. The proc We were looking for a new Jeep and Roger helped us out. Extremely friendly, knowledgable about the product and quick to answer any questions. The process moved very quickly and smoothly. Our next vehicle purchase will definitely involve Roger! We couldn't be happier! More
by tjaldric
Employees Worked With
April 21, 2015
Exceeded my expectations!! Roger is awesome to work with!! Roger was an extremely personable, competent, and efficient salesperson. I let him know what I was looking for in a vehicle on a Thursday evening and Roger was an extremely personable, competent, and efficient salesperson. I let him know what I was looking for in a vehicle on a Thursday evening and he delivered it to me that following Saturday!! What he found exceeded my expectations as did the service and follow up after purchase. He made everything extremely simple for me and I couldn't be happier with my new Jeep and the experience I received with Roger. He was very understanding and patient with my questions and swift to respond with an educated answer. I highly recommend working with Roger for your next vehicle purchase! We will definitely be repeat customers. More
by KristenNicole
Employees Worked With
April 21, 2015
A Great Buying experience. We were very pleased with our leasing experience. Roger Bacon bent over backwards to give us the best deal possible. He answered all of questions and We were very pleased with our leasing experience. Roger Bacon bent over backwards to give us the best deal possible. He answered all of questions and concerns. I would recommend him to anyone considering buying a car. More
by Doug G
April 21, 2015
Impeccable service! I had zero issues in purchasing my 2008 Mercury Mariner, and the service I received was outstanding to say the least! I would recommend this dealershi I had zero issues in purchasing my 2008 Mercury Mariner, and the service I received was outstanding to say the least! I would recommend this dealership and the staff to everyone! More
by Mcgillquinna
April 20, 2015
Excellent Service! I recently leased a Jeep Cherokee from Suburban and I couldn't have had a better experience. I needed to get into something quickly and was very short I recently leased a Jeep Cherokee from Suburban and I couldn't have had a better experience. I needed to get into something quickly and was very short on time. Bryan Galczynski was a pleasure to work with and handled everything quickly and efficiently in order to accommodate my busy schedule. Everyone there seems to go above and beyond for their customers. I would definitely recommend this dealership and working with Bryan to others. More
by chopemiller
Employees Worked With
April 19, 2015
informative I wasn't sure which one of three vehicles I was going to get and she was really helpful explaining the changes on the vehicle I had and gave me lots o I wasn't sure which one of three vehicles I was going to get and she was really helpful explaining the changes on the vehicle I had and gave me lots of info on the other 2. She let me take all 3 for a test drive and she spent almost 5 hours helping me to decide what was best for me More
by donovan
Employees Worked With
Terri Young, Teddy Salazar
April 19, 2015
Excellent salesperson!! Highly recommended Roger Bacon is an excellent salesperson and I will highly recommend and refer him to those I know who are interested in getting a new vehicle!! He is Roger Bacon is an excellent salesperson and I will highly recommend and refer him to those I know who are interested in getting a new vehicle!! He is very personable and professional and made our experience in getting a new vehicle awesome. He got us through the process of obtaining our Cherokee seamlessly, efficiently, and quickly--and he got us the best price and features that we wanted in a vehicle! Highly recommended!!! More
by bob/jeanie
Employees Worked With
April 18, 2015
Good service Vinnie Battani is very helpful to get the leasing done. I am very satisfied with the service provided by this dealership. Very nice facility and frien Vinnie Battani is very helpful to get the leasing done. I am very satisfied with the service provided by this dealership. Very nice facility and friendly staff. More
by Greenwich
Employees Worked With
Kevin Maples, Vinnie Battani
