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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,598 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,598 reviews
January 06, 2015
Unprofessional and frankly insulting manger The manager that I dealt with, Dave Barash, was EXTREMELY UNPROFESSIONAL and insulting in front of the entire staff. He mocked me and belittled me whi The manager that I dealt with, Dave Barash, was EXTREMELY UNPROFESSIONAL and insulting in front of the entire staff. He mocked me and belittled me while I remained professional. I'm guessing he has severe personality issues because I couldn't have ever imagined dealing with a "professional" in the sales business so apathetic towards customers, who doesn't care if he looks like a complete jerk in front of the other staff and customers. The only consolation this dealership had was that the sales person I dealt with was professional and nice but I think he was new there. This dealership REALLY needs to reconsider its management! I would recommend going out of your way to another dealer that knows how to treat customers better, it will be a much better experience. I hate to post anything unfavorable about any individual but everyone should know about this guy before they walk into this dealer. Consider yourself warned. More
by CarGuru
Employees Worked With
Dave Barash
January 02, 2015
A +++++++ service I was shopping around at alot of dealerships and i never really found a good honest salesman. I came to roger at suburban and was extremely happy with I was shopping around at alot of dealerships and i never really found a good honest salesman. I came to roger at suburban and was extremely happy with my truck purchase. He even came in on his day off to sell me my truck! I now have a new salesman to refer to everyone and cant wait to buy my next truck from him again. More
by muldoon6253
Employees Worked With
January 02, 2015
Excellent Customer Service from Doug Mueller Doug went above and beyond to make this a prefect purchase experience. Excellent communications with multiple emails and phone calls to keep me infor Doug went above and beyond to make this a prefect purchase experience. Excellent communications with multiple emails and phone calls to keep me informed of prep-work he personally oversaw prior to my arrival at the Dealership. Looks forward to working with Doug again on my next vehicle purchase. More
by BuffyRhodes
Employees Worked With
Doug Mueller
January 01, 2015
Great Car Experience Absolute great experience in purchasing a Grand Cherokee for my wife. We worked with Bob Lueckenhoff as a sales person and he was great. He made the e Absolute great experience in purchasing a Grand Cherokee for my wife. We worked with Bob Lueckenhoff as a sales person and he was great. He made the entire process easy, quick, and enjoyable. When we picked up the vehicle the time he spent going through the operation of all aspects of Jeep was as complete as possible. I would highly recommend the Suburban dealership and Bob Lueckenhoof. More
by tvrodgers
Employees Worked With
Bob Lueckenhoff
December 08, 2014
great jeep purchase I had a great experience with purchasing my new Jeep! Roger Bacon Jr. was amazing and made my decision so much easier and enjoyable when it came to al I had a great experience with purchasing my new Jeep! Roger Bacon Jr. was amazing and made my decision so much easier and enjoyable when it came to all the big decisions. He was very helpful and knowledgable about the vehicle. Roger had amazing costumer service! I would recommend him to everyone going in to look at a new car. More
by michep
Employees Worked With
December 07, 2014
Jeep Grand Cherokee Bryan Galczynski was an awesome sales rep. He made the vehicle purchase easy and enjoyable, is knowledgeable, organized and helpful. I would highly r Bryan Galczynski was an awesome sales rep. He made the vehicle purchase easy and enjoyable, is knowledgeable, organized and helpful. I would highly recommend him. More
by GCoulter
Employees Worked With
December 06, 2014
Great deal on a great car! A client of mine had just leased a 2014 Chrysler 300S and commented how impressed he was with the car. I asked him which dealer he had acquired it fro A client of mine had just leased a 2014 Chrysler 300S and commented how impressed he was with the car. I asked him which dealer he had acquired it from and whether he was satisfied with the overall process. He was, and the next day I went to the same dealer, Suburban Chrysler, in Farmington Hills, Michigan. Leased a white on black AWD 300S. LOVE IT! My salesman, Chris Krekeler, worked a very sweet deal on a 27 month lease. I only hope that in 27 months I can duplicate the deal. More
by Roscpi55
Employees Worked With
Christopher Krekeler
December 04, 2014
Great price, couldn't ask for more. Ask for Terri Young. She got us a great price and we walked away happy. She was professional and very helpful. She walked us through everything includ Ask for Terri Young. She got us a great price and we walked away happy. She was professional and very helpful. She walked us through everything included in the car and made sure we were all set before driving away. More
by Kevin Daihl
Employees Worked With
Terri Young
December 04, 2014
Nick Van Dike is the man After finding the jeep of my dreams I found out it was at a nightmare dealership! Enter Nick Van Dike. A friend referred me to Nick and I couldn't hav After finding the jeep of my dreams I found out it was at a nightmare dealership! Enter Nick Van Dike. A friend referred me to Nick and I couldn't have been happier. Nick went out of his way to ensure I got exactly what I wanted. No really! He got me the exact jeep from the other dealership! From start to finish he treated me with nothing but respect. It was the best new car purchase I have ever had. I have bought 5 jeeps from 5 different dealerships. Nick will be the first and only salesmen I will return to! More
by djcoreyc
Employees Worked With
Nick Van Dike, Elliot Caston
December 02, 2014
Very professional, friendly and pricing very competitive. If you are looking to lease/buy a car ask for Bryan Galczynski. Very professional, friendly and genuine. Prices also very competitive at this dealersh If you are looking to lease/buy a car ask for Bryan Galczynski. Very professional, friendly and genuine. Prices also very competitive at this dealership. More
by michgirl70
Employees Worked With
