Suburban Chrysler Dodge Jeep Ram of Farmington Hills

When we arrived he met us promptly and professionally on the lot and in the sales room. He was very knowlegeable about the vehicle we were interested in. He went above and beyond to get the answers for us. the lot and in the sales room. He was very knowlegeable about the vehicle we were interested in. He went above and beyond to get the answers for us. I would recommend him to my family and friends! More

Had the opportunity to test drive the Jeep and Dodge versions of the car I was interested in. Compared the Compass and Caliber literally side by side. Went home to do research on the exact version I w versions of the car I was interested in. Compared the Compass and Caliber literally side by side. Went home to do research on the exact version I wanted. When I decided on a Caliber "rush" Jacob was very helpful in finding the vehicle in my number one color and options choice in only one day. More

Terri and finance mgr, Lou, worked extremely hard to help me. I drove away in a new 2010 Chrysler Sebring. My difficult husband was delighted with my purchase. I found the dealership online and received me. I drove away in a new 2010 Chrysler Sebring. My difficult husband was delighted with my purchase. I found the dealership online and received an email within a few hours from a salesperson. Everything worked out much better than I expected. My financing could not be beat anywhere and my payments are much lower than I imagined. I am a totally happy camper and will give the dealer and salespersons names to anyone that I find is interested in purchasing a new or used vehicle. Suburban is the best. More

Jake did a GREAT job. He was friendly and courteous. He got the vehicle we wanted, the numbers and finialized the paperwork. I would recommend Jake to friends and family. Oh, and I forgot my garage door op got the vehicle we wanted, the numbers and finialized the paperwork. I would recommend Jake to friends and family. Oh, and I forgot my garage door opener in my old car, I called Jake and he said not to worry and he got it for me. I picked it up later that day. Jake is all about customer service....and it should be! Now, the financial guy, Lou, was very intimidating and not friendly at all. If I were to do business here again, I would definitely like to see another financial person instead of Lou. Jake gave us a price, Lou had a different price on his sheets. We brought this up and he had a fit. He wouldn't agree to the number we were quoted and said that we could either take the car at his price or not at all. Well, we did take the car beacause we had already spent 2 hours there and also did not want Jake to feel the wrath of this guy. But I hope that Suburban does not try to get more money from customers by doing this to everyone....he is very intimidating! Gina McKee 248-486-2919 More

Made lease of New vehicle very easy. Located a car when NO other dealer could find one. Set up Home delivery. Very patient with us throughout the process. Sometimes people are just busy and cant get to e NO other dealer could find one. Set up Home delivery. Very patient with us throughout the process. Sometimes people are just busy and cant get to every call, Jacob made us feel comfortable and did not rush us. A++ More

Have dealt witn Brandon on my last two purchases and have recommended to several others. I know of a least three other individuals that have dealt with Brandon and purchased vehicles. Will deal with him anyt recommended to several others. I know of a least three other individuals that have dealt with Brandon and purchased vehicles. Will deal with him anytime and will continue to send family and friends to him. More

I came in to look and purchased a new vehicle from Jacob Williamson who was very friendly and pleasant to work with. I have bought many new vehicles in my lifetime and working with Jacob was one of the best Williamson who was very friendly and pleasant to work with. I have bought many new vehicles in my lifetime and working with Jacob was one of the best car buying experiences that I have had. When I decide to purchase another new Vehicle I will be sure to come and visit Jacob again. More

We are very very pleased with the service we received from the salesman to the finance manager. Brandon was friendly, knowledgeable, up-front and treated me with respect and honesty. At my first visit, from the salesman to the finance manager. Brandon was friendly, knowledgeable, up-front and treated me with respect and honesty. At my first visit, I was not sure what I really wanted, Brandon explained different options to me and provided information for me to peruse and discuss with my husband. In doing so, we came back a few days later and decided to buy vehicle rather than re-lease. Brandon suggested a different car than what we had chosen that would save us money (and I'm sure lose him money). We appreciated this and ultimately bought the Chrysler 200 (the one we wanted). The entire experience was stress-free and pleasant. I would highly recommend the dealership and especially Brandon. We appreciated his integrity and honesty. Suburban CJD should be proud he is a member of their team. When I bring in vehicle for service or for whatever reason I may find myself back at the dealership, I am confident I will be treated fairly and with the respect and honesty due. More

From the moment I walked in I was made to feel comfortable and relaxed. Brandon made buying process was made even easier. He was attentive, knowledgable and accommodating. Most importantly, he ask comfortable and relaxed. Brandon made buying process was made even easier. He was attentive, knowledgable and accommodating. Most importantly, he asked all the right questions to make sure I was happy with EVERY aspect of the process, never being pushy or overbearing, as I've experienced at other dealerships in the past. ABSOLUTELY will be coming back! _michael Schaefer More

Brandon provided excellent service during my recent shopping experience for a new jeep. He listed to my questions and goals and worked with me to meet my needs. Ryan (new car sales manager) was also shopping experience for a new jeep. He listed to my questions and goals and worked with me to meet my needs. Ryan (new car sales manager) was also helpful in putting a deal together. I would make a recommendation to friends and family to work with this team. Steve Berg More