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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,602 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,602 reviews
July 22, 2022
Robert Bell was our sales contact and provided outstanding service and support on our vehicle purchase. We would definitely go back to Robert on our next vehicle. Everyone at the dealership is c outstanding service and support on our vehicle purchase. We would definitely go back to Robert on our next vehicle. Everyone at the dealership is cery friendly as well. More
by Kdcrawley66
Employees Worked With
Robert Bell
July 22, 2022
I had a great experience with Dennis as my salesman. I was searching for another Jeep after I got in an accident and Dennis made the process seem easy. I went in to look at a car and he made sure if was I was searching for another Jeep after I got in an accident and Dennis made the process seem easy. I went in to look at a car and he made sure if was front and center, cleaned, and ready to test drive. He was friendly, kind, and funny and made the experience enjoyable. Would definitely recommend. More
by emhermans
Employees Worked With
July 21, 2022
Yousif sallan is an excellent salesman. Advised what we wanted. He ordered to our specifications and received it before we expected. He had the Jeep ready and cane out to walk us through ho Advised what we wanted. He ordered to our specifications and received it before we expected. He had the Jeep ready and cane out to walk us through how it works along with syncing our phones for us. Extremely VIP delivery. Would highly recommend him. Obtained his business cards incase someone is looking for a vehicle. More
by Guy
Employees Worked With
Finance: Tim, Yousif Sallan, Alhassan Alijarmeez
July 21, 2022
Amazing experience! Would recommend 100x. Dealership is beautiful also! Do business with this dealership! Ask for Robert Bell Would recommend 100x. Dealership is beautiful also! Do business with this dealership! Ask for Robert Bell More
by Hudsonmp66
July 18, 2022
Robert was amazing! Very knowledgeable and professional! This is my first experience purchasing a car from a dealership and Robert made it a very pleasant memorable expe Very knowledgeable and professional! This is my first experience purchasing a car from a dealership and Robert made it a very pleasant memorable experience! Thank you Sir!!!! More
by taionadunlap
Employees Worked With
Doug Mueller, Robert Bell
July 15, 2022
Robert was excellent! He helped us navigate buying out of state and figure out a few snags. He also happily entertained our kids while we signed our paperwork. We would hi He helped us navigate buying out of state and figure out a few snags. He also happily entertained our kids while we signed our paperwork. We would highly recommend working with Robert! More
by Ryan
Employees Worked With
Robert Bell
July 09, 2022
Dennis was extremely condescending and made it seem like we were an inconvenience to him. we were an inconvenience to him. More
by E Henderson
Employees Worked With
June 30, 2022
Robert Bell is one of the BEST salesmen I have ever dealt with on my Car purchase today. His honesty puts him right up there. We had one of the best experiences at this dealership. You should be proud to hav with on my Car purchase today. His honesty puts him right up there. We had one of the best experiences at this dealership. You should be proud to have him working for Suburban Chrysler. I would recommend him to any one who has ever had a bad experience to show them that there are good salesmen out there. He went above and beyond for us. Thank you!!!!!! More
by Uncle petri
Employees Worked With
Sean - finance dept, Doug Mueller, Bob Lueckenhoff, Robert Bell
June 28, 2022
I purchased a new 2019 Dodge Grand Caravan from here. Since the 1st month I have been having electrical issues with this van. I took it back up there and they said I "was turning the key too fast". Okay, Since the 1st month I have been having electrical issues with this van. I took it back up there and they said I "was turning the key too fast". Okay, whatever I still had issues after that. My a/c on the driver's side went out for almost 2 months. I took it back up there and they charged me $100 to check it out, then proceeded to tell me that the part that needed repair would cost $750. Now the vehicle won't start. My van doesn't even have 100,000 miles on it nor has it been 5 years since purchase, I take it to this specific location for regular oil changes. When I called this morning about my van not starting they voiced "You've only brought it up here twice in 2 years for oil changes". They have no record of checking the electrical issues within the first month, nor the a/c problems, nor the rest of my oil changes. Now I have to pay for my own tow for a vehicle that should have no issues. I do not recommend purchasing a new vehicle from here unless you want to be back in with issues. More
by Millyrich88
Employees Worked With
Joyce Williams
