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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,601 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,601 reviews
December 29, 2020
Jacin was a cool salesman from the first encounter to the end of the deal I didn’t feel pressured you also gave me some advice on a few things and was patience during the process. Best sales associate I’ve c end of the deal I didn’t feel pressured you also gave me some advice on a few things and was patience during the process. Best sales associate I’ve come in contact with in a while highly recommend anyone looking for a car to go my guy Jason over at suburban of Farmington hills thanks for my ScatPak. More
by Haroldcole88
Employees Worked With
December 18, 2020
Not the greatest customer service here. Brought my car in to get checked out for a few problems. Salesman was not very friendly. Upon picking up my car, they didn't even pull it up for me. They sent me to th to get checked out for a few problems. Salesman was not very friendly. Upon picking up my car, they didn't even pull it up for me. They sent me to the lot to go get it! Who does that? I had to search the lot for a bunch of cars that looked exactly like mine! I never in my lifetime have I witnessed such poor customer service and unfriendly service people. Also, many of the service men had masks on under their chins! Hello....do they not know the proper way to wear a mask in the middle of a pandemic? Would not return to this service department. More
by Unhappy Customer
Employees Worked With
Lenny Lightner
December 14, 2020
Dennis assisted my wife and I with a purchase of a used Dodge Grand Caravan. He was very friendly, informative, and helpful with the purchase. He made the transaction smooth with zero pressure to complete Dodge Grand Caravan. He was very friendly, informative, and helpful with the purchase. He made the transaction smooth with zero pressure to complete the sale. After we finished up all the paperwork with Dennis we were directed to the waiting area to await our turn to complete the financing paperwork. Elliot C. made sure to check in on us and our two daughters to see if we needed anything further. He even went back to check on a wait time which was greatly appreciated. Brad M. then assisted us with all the financing paperwork. He was very thorough and answered all of our questions. Overall a great experience! More
by JRS
December 03, 2020
Diane Marshall was fantastic to work with locating the perfect vehicle for me. very courteous, helpful, and knowledgeable. I would highly recommend her to everyone Dean. perfect vehicle for me. very courteous, helpful, and knowledgeable. I would highly recommend her to everyone Dean. More
by dn3724
Employees Worked With
November 28, 2020
Super helpful, honest, and informative! He helped me get a great deal and we left very happy with his service! I would definitely recommend Dennis. a great deal and we left very happy with his service! I would definitely recommend Dennis. More
by mollyfondaw
Employees Worked With
November 26, 2020
dennis is a very sweet well rounded man, he helped my friend and i out very much and was very honest with us about everything. i’d refer this man to anyone that goes into this building because he’s so ap friend and i out very much and was very honest with us about everything. i’d refer this man to anyone that goes into this building because he’s so approachable and easy to talk to. More
by t.geer487
Employees Worked With
November 25, 2020
Doing business with Jay has always been a pleasure. He always delivers to my wants and keeps me on my budget. Once again he has made this customer very happy! I highly recommend him as your next salesman! always delivers to my wants and keeps me on my budget. Once again he has made this customer very happy! I highly recommend him as your next salesman! More
by Rmvelasquez22
Employees Worked With
Jay Mason
November 07, 2020
Overall, great purchasing experience. Tyler was easy to work with - knowledgeable, helpful and never applied pressure. He supplied several purchase options, all with complete transparency. work with - knowledgeable, helpful and never applied pressure. He supplied several purchase options, all with complete transparency. More
by tm
Employees Worked With
Tyler Derikx
October 31, 2020
Dennis was honest and very helpful during my visit. I would recommend him to anyone in the market for a new or used car. Thanks would recommend him to anyone in the market for a new or used car. Thanks More
by tgaughan05
Employees Worked With
