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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.6
1,601 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,601 reviews

August 20, 2020

I brought a Japanese friend in to talk to Roger about turning in their lease (which was overdue) and finding a cheap car to last them a few more months until they returned to Japan. Roger took the time t More

by wmpatch1996
Recommend Dealer
Yes
Employees Worked With
Roger Bacon, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

If your looking for a straight to the point more importantly a transparent dude that’s going to get you the vehicle that you want!!! Not what he wants to sell? Than Roger Bacon Jr. is you guy. He m More

by Outdoorchef6110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Bacon, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2020 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2020

I've leased 2 vehicles from Roger and travel all the way from grand rapids to do it. He gives me the best price every time. I should note that I worked for a dealership in GR and he gives me better prices t More

by Hellosunday555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Bacon, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2020 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2020

Great place, one of the best dealerships with a huge selection. I had many questions and they were all answered by Roger, he really knows his stuff. More

by roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Bacon, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2020 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We appreciate your positive review about your recent experience with us!

August 15, 2020

Great Experience I had a great experience at this dealership. Dennis was very helpful, and made the process an easy and enjoyable one. He was friendly, knowledgeable, More

by sallyw94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Crimboli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We are so happy to read such a great review about Suburban Chrysler Dodge Jeep Ram of Farmington Hills!

August 06, 2020

Rick was a very personable, professional, and patient representative. He went to every length he could to help me secure a finance on a 2011 Jeep Grand Cherokee Laredo. Sean is the representative who he More

by DevenWoznick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda (Front desk secretary) , Rick Poe, Sean Berry
Aug 10, 2020 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We can't wait to see you again, have a great day.

August 03, 2020

Yousif made the process easy! Yousif was excellent to work with. As a single female who knows nothing about cars I was nervous but Yousif explained everything in detail, was very p More

by harrison2aa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousif Sallan
Aug 05, 2020 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We hope to be of service to you again in the future. Best wishes, Suburban Chrysler Dodge Jeep Ram of Farmington Hills

July 28, 2020

Awesome dealing with Terri. I forgot the finance guys name but he was excellent as well. We will be back in three years for another car with Terri More

by bill_ross13
Recommend Dealer
Yes
Employees Worked With
Terri Young
Aug 05, 2020 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Bill, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chrysler Dodge Jeep Ram of Farmington Hills!

July 15, 2020

Everyone was informed and had patience with my requests and questions. Bryan kindly went through everything with me so that I could understand all the ins and outs of the buying process. More

by Cthrnwsscatherine
Recommend Dealer
Yes
Employees Worked With
Bryan Galczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Marshall
Jul 16, 2020 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 08, 2020

Average in the whole miserable world of purchasing a vehicle It is not Ms. Marshall's fault but more a systemic system failure, and cannot wait to have internet sales. Every dealer has the same pricing so I am n More

by mackenzie1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No Idea so many....
Jul 29, 2020 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Mackenzie1952, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact our General Sales Manager Paul at 248-476-7900. Regards, Shawn

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