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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.6
1,582 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,582 reviews

August 06, 2018

Excellent Car Salesman Loren is a knowledgable and patient car salesman, who listens well and dedicates his time to finding the best car for the customer’s needs. We appreci More

by New Auto Lease Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Zeidman
Aug 09, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi there! We are so glad that we could help you out and provide you with a seamless experience. Thanks again for the review!

August 01, 2018

My purchase I had excellent experience with Loren he helped me out a lot and he’s an awesome salesman! Who ever needs a vehicle go to Loren and he will work with More

by Paige95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Love, Brad Marshall, Loren Zeidman
Aug 03, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Paige, thank you for taking the time to leave a review for us at Suburban Chrysler Dodge Jeep Ram of Farmington Hills. We're happy we could meet your expectations!

July 25, 2018

Cotina’s Experience!! Loren was very professional,courteous,very nice and was very well knowledgeable in the vechicles I was interested in. He went over and beyond to mak More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Zeidman
Aug 03, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hello Tina, we appreciate you taking the time to leave us this feedback! Thank you for the recommendation, we truly appreciate it.

July 20, 2018

Jeep Cherokee 2016 Caselle was very nice and not pressuring at all to deal with! He was very professional and patient, while being very attentive and informative through More

by Dukenukem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Mueller, Teddy Salazar, Victoria Rose, Hannah Kello
Aug 03, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for sharing your positive experience! We look forward to your next visit! Take care!

July 17, 2018

Fantastic experience Didn’t like where I was at, pop down the street met with Loren and made a deal that day... straight forward and honest about what he could do, even s More

by Starbraker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Salazar, Loren Zeidman
Jul 27, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for your kind words and this wonderful review!

July 12, 2018

Damaged my car in their care - charged me for repair - scam! Dealership drove and parked my car after their initial repair complete. Upon pick-up shifter was broken. 15.00 part needed - charged me 581.00. More

by Milo1341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patty Phillips
Aug 08, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We are sorry to hear about your recent experience with us. A manager has been notified and will be contacting you shortly. If you would like to speak sooner please contact our Service Manager, Shawn Leline, at 248-476-7900 or sleline@suburbancollection.com, at your earliest convenience.

July 03, 2018

Love my Jeep My daughter and I came in to see about getting out of my current vehicle due to health reasons, Loren Zeidman not only was very helpful but he helped More

by JeepLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Marshall, Loren Zeidman
Jul 13, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with Loren and your entire dealership experience. We look forward to serving you again in the future!

July 03, 2018

New Lease Loren has been my family’s salesman for several years and had always done a great job helping get us the best deal on a new lease, even when I have to More

by Brandonh1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Zeidman
Jul 13, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with Loren and your entire dealership experience. We look forward to serving you again in the future!

June 29, 2018

What a great refreshing experience with Myles Rijos. He was very patient with me. I tend to have somewhat of a demanding demeanor, ask a lot of questions.He NEVER faltered. He explained everything he wa More

by Gemini66
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Crimboli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myles Rijos
Jul 13, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Congratulations on the new vehicle. We are glad to hear that you had an outstanding experience with Myles shopping for your new vehicle. We hope to serve you again in the future!

June 29, 2018

Out of three dealerships, this was the best dealership ever I Went to and called several other dealerships and they all ran away after i told them what i was looking for, a Ram 3500 dually Deisel, Not mr. Loren More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Zeidman, Victoria Rose
Jul 13, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Jay, congratulations on the new Ram 3500. We are glad to hear that you had an outstanding experience with Loren shopping for your new vehicle. We hope to serve you again in the future!

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