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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,624 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,624 reviews
March 12, 2018
Friendy & Fast Service Great car leasing experience! Friendly, knowledgeable, and fast service. I got the exact car I wanted with a great deal. I will be returning to Subu Great car leasing experience! Friendly, knowledgeable, and fast service. I got the exact car I wanted with a great deal. I will be returning to Suburban for all my future car needs, and referring family and friends as well. More
by kbak6540
Employees Worked With
Tim Ferenc
March 12, 2018
Very Helpful Spoke with Tim and told him what I was looking for. He was very friendly and patient with my questions and concerns and was easy to talk to. No pre Spoke with Tim and told him what I was looking for. He was very friendly and patient with my questions and concerns and was easy to talk to. No pressures to make a purchase, but I did and I would highly recommend Tim to anyone who is looking to purchase a new or used vehicle. Great job! More
by Rosanne Romero
Employees Worked With
Tim Ferenc
March 12, 2018
Great in and out day! We had very little time to conduct this re-lease and we handled a lot of thing online and over the phone before going into the dealership to sign pape We had very little time to conduct this re-lease and we handled a lot of thing online and over the phone before going into the dealership to sign papers. We didn't want to be there all day and my husband and daughter were in and out within about 30 to 40 minutes. Great experience for them and nice vehicle for the daughter. Thank you Bryan!!! Misty & Tim Dickinson More
by Dickinsons
Employees Worked With
March 12, 2018
Great and Fast Service One of the best car dealerships I've ever done business with in 35 years. They were polite, attentive, fast and great. They got me what I wanted and One of the best car dealerships I've ever done business with in 35 years. They were polite, attentive, fast and great. They got me what I wanted and even gave me a better deal on my vehicle. More
by MackMemphis
March 10, 2018
Great experience at suburban chrysler of farmington hills This is the second vehicle we've leased from suburban chrysler of farmington hills and I expect to be back for a third time when this lease is up. Tha This is the second vehicle we've leased from suburban chrysler of farmington hills and I expect to be back for a third time when this lease is up. That's because they treat us so well and I wouldn't take my business anywhere else. Thank you for a great car leasing experience. More
by Ramforlife
Employees Worked With
Brad Marshall, Corina Szabo
March 07, 2018
Used car shopping Car shopping as a girl isn’t easy, but these guys made that process much easier without putting pressure on me. They’ve been helping find the perfect Car shopping as a girl isn’t easy, but these guys made that process much easier without putting pressure on me. They’ve been helping find the perfect car for me, even though I’m shopping used. Very patient and refreshing to work with. More
by Lorrin
March 06, 2018
NOT Happy !!!! :( I have been looking for a Truck for a LONG TIME!!!!!. I looked on this web set and said WOW the Perfect truck...got to the dealership right at 9am.... I have been looking for a Truck for a LONG TIME!!!!!. I looked on this web set and said WOW the Perfect truck...got to the dealership right at 9am.... by the time noon came and I thought everything was going great... the salesman tells me he is sorry and made a $9,000.00 mistake!!!!! and WOULD NOT work with me ;(, Heartbroken and MAD..... will never go back!!!!!! More
by netty,time1289
Employees Worked With
March 02, 2018
Amazing service with great price. Amazing service at this dealer. They got me out of my old lease early and put me in a beautiful charger. Caselle was great to work with. They’re reall Amazing service at this dealer. They got me out of my old lease early and put me in a beautiful charger. Caselle was great to work with. They’re really all about customer satisfaction. All about going the extra mile for you. More
by nick2525
March 02, 2018
My Last minute nightmare Everything I do is last minute, and that works for me some times and some times not. In this particular situation my lease vehicle was going back on a Everything I do is last minute, and that works for me some times and some times not. In this particular situation my lease vehicle was going back on a Friday and I started my vehicle search on Monday of the same week. I just knew I was sorta out of luck until I gave a call to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. I inquired about a vehicle , and not two minutes later I was getting a call about the vehicle , so I was transferred over to a sales rep and maybe thirty mins later I was sitting at a desk. My salesman Caselle Henry made the process easy and worked with my work schedule throughout the week. Ben Ramey the finance manager went through my contract and agreements very throughly with me and gave me some helpful advice for the future and the day before my vehicle went back I was riding off the lot in my new Jeep. I have nothing but great things to say about Suburban Chrysler of Farmington Hills. More
by LarryOsburn
March 01, 2018
Purchase of Jeep Grand Cherokee. This is our second vehicle through Loren, and we have had a great experience both times. He is straightforward, very kind and we will definitely both This is our second vehicle through Loren, and we have had a great experience both times. He is straightforward, very kind and we will definitely both return to him and recommend him to others. Thank you, Paul and Julie Ashworth. More
by jashworth6
Employees Worked With
Loren Zeidman
