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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,473 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,473 reviews
July 06, 2016
Go somewhere else I have leased three (3) vehicles with Suburban Chrysler, two (2) of them I re-leased another with no problems. The one (1) I turned in without leasing I have leased three (3) vehicles with Suburban Chrysler, two (2) of them I re-leased another with no problems. The one (1) I turned in without leasing another somehow got me a bill for "damage" of $638.00. Of course there was no damage. I contacted Bryan G. who I leased through and he said there is nothing they can do. Amazing how helpful they are when you want to lease but once you don't re-lease they could care less. They would no help me at all and stated that if I "just would have told them I was not re-lease we would have been ok". They are a terrible dealership and I will not go back to them. I spoke with John Timmington (manager) on the phone, he did everything he could to get me off the phone. He stated its "too bad for you". I will lease another Dodge but NEVER from that dealership! More
by troys
Helpful July 05, 2016
Great Experience This is my second car from Suburban and I had a great experience, as I usually do. Terri always takes care of me and makes sure I get the best price p This is my second car from Suburban and I had a great experience, as I usually do. Terri always takes care of me and makes sure I get the best price possible! More
by brendan mulcahy
Employees Worked With
July 05, 2016
Pleasant experience Our family has purchased several cars from Terri, and she has always exceeded all expectations, I have also referred others who have shared the same e Our family has purchased several cars from Terri, and she has always exceeded all expectations, I have also referred others who have shared the same experience , I can't say enough, except thanks toTerri and your dealership for doing every thing to make our purchase a great experience. Pete Rakowski More
by Skydiver
July 04, 2016
Gets it done Just leased 2nd vehicle this year from suburban Chrysler, the whole staff made our experience a pleasure especially Diane Marshall who makes sure she Just leased 2nd vehicle this year from suburban Chrysler, the whole staff made our experience a pleasure especially Diane Marshall who makes sure she gets the job done by getting you a fair price and not wasting a bunch of your time . Definitely would refer family and friends to suburban. More
by Jillybean
July 04, 2016
Loving My Jeep Diane was professional and friendly, very easy to work with. She understood my needs and wants for the Jeep is was looking for. I can't say enough abo Diane was professional and friendly, very easy to work with. She understood my needs and wants for the Jeep is was looking for. I can't say enough about the help i got from Diane. After visiting several dealerships before Suburban, i'm just glad i tried just 1 more. Had my jeep the next day thanks to Diane & Teddy Thanks again Diane & Teddy More
by Love My Jeep
June 29, 2016
Best car experience yet! I came into suburban Chrysler to look at a Cherokee I needed something that will be able to fit a car seat and enough room for groceries.. Omar was th I came into suburban Chrysler to look at a Cherokee I needed something that will be able to fit a car seat and enough room for groceries.. Omar was there to help me the whole way out. Thanks for finding me the right vehicle at the right payment! More
by Tt
Employees Worked With
Elliot Caston, Brad Marshall, Omar Abbo
June 23, 2016
Repeat Customer We have purchased vehicles from Diane for the last 13 years and have been nothing but happy. She always works hard to find us the car that matches wha We have purchased vehicles from Diane for the last 13 years and have been nothing but happy. She always works hard to find us the car that matches what we want and at a great price. More
by shookssr
June 23, 2016
Above and beyond I am a repeat customer of Roger Bacon. He has made both of my car leases with him an enjoyable car leasing experience. His customer service is top not I am a repeat customer of Roger Bacon. He has made both of my car leases with him an enjoyable car leasing experience. His customer service is top notch and his professionalism can't be matched. Thank you Roger for answering all my questions and for suggesting and scheduling the custom paint job. It looks awesome. I'll see you when it's time for my next lease. More
by NSH
June 22, 2016
Most enjoyable car buying experience!! I leased a new vehicle with Roger and it felt more like hanging out with a friend than a business interaction. Roger was so friendly, knowledgable, an I leased a new vehicle with Roger and it felt more like hanging out with a friend than a business interaction. Roger was so friendly, knowledgable, and helpful! I've never had a car purchase experience this painless! The process was so quick and smooth! He went above and beyond to help me with the extras as well! I will definitely be back to see Roger for my next vehicle! More
by luckym913
June 15, 2016
Wow!! Go see Omar Abbo at Suburban Chrysler in Farmington hills. We found the vehicle ahead of time, we came in to take it for a test drive, Omar put the nu Go see Omar Abbo at Suburban Chrysler in Farmington hills. We found the vehicle ahead of time, we came in to take it for a test drive, Omar put the numbers in front of us and had us in and out in no time. This Grand Cherokee is my new baby and Omar at Suburban is our forever sales guy!! More
by As1016
Employees Worked With
Elliot Caston, Teddy Salazar, Omar Abbo
