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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.5
1,493 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,493 reviews

October 04, 2016

Extraordinary Customer Experience!!!!! Adam Hill & Robert Bell were awesome in assisting me in my first car purchase. They answered all my questions, my parent's questions and put any of my More

by Dcentral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bell, Adam Hill, Robert Bell
Oct 04, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Adam and Robert! Congratulations, and enjoy your first new car! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

September 26, 2016

Suburban Farmington Hills This was our second lease vehicle. Nick was our salesman the first time to. He knew what we wanted and told us he would call us when he found it. This More

by Kina25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Marshall, Nick Van Dike
Sep 28, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We always appreciate positive feedback and we are happy to hear Nick met all of your car shopping needs when you purchased your new vehicle. We look forward to servicing your vehicle and helping you out with the next one!

September 22, 2016

Amazing dealership! The customer service I received here was amazing. I am a first time car buyer and they took really great care of me. From the first day I stopped in j More

by Madolyn B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Washburn, Scott Akey, Paul Mark
Sep 22, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Madolyn, thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your vehicle and your experience met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

September 21, 2016

Buy from here! The entire staff here was phenomenal. Whether it was the manager, sales, or finance. Each person was kind, fair, and not pushy. I got a wonderful deal More

by Yoman23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Washburn, Kevin Tierney, Paul Mark
Sep 21, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thanks for the feedback! We are happy to hear that your experience with us was so positive! Customer service is our top priority and it's great that you were provided that. We look forward to working with you again next time you stop in!

September 12, 2016

Just Amazing The dealership itself, the people who worked with me to help figure out what car would be best, the finance and ending paperwork people were all great More

by Ntellito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jablonicky
Sep 13, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience and we look forward to serving you again in the future!

September 03, 2016

Purchase of Durango A year plus ago, while waiting for an oil change on my Town & Country, I took the time to visit the new car showroom. This was the 1st time that I More

by Durango
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diane Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jablonicky
Sep 06, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear that you had a positive experience with Diane and Mark! Congratulations, and enjoy your new Durango! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

August 28, 2016

Dynamic Duo Adam Hill and Robert Bell...I call them the dynamic duo because they tag-teamed my dire situation and helped me get my car. Both worked very hard at g More

by Melissa M Buot-Favazza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bell, Adam Hill, Robert Bell
Aug 29, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Melissa, thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your vehicle and your experience with Adam and Robert met all of those goals! Enjoy your vehicle, and we look forward to working with you again!

August 25, 2016

First time lease It was my first experience ever with leasing a car and Terri Young was very friendly, patient and professional when it came to helping me find the car More

by Smc8729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliot Caston, Sam Waxer
Aug 26, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thanks for the feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Terri! Congratulations, and enjoy your first leased car! We hope to work with you again when your lease is up!

August 25, 2016

The best experience dealing with Dealerships My daughter has been looking for an specific SUV. We visited several CHRYSLER and Ford Dealerships looking for one of her 2 vehicle options she wanted More

by Gasper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Bacon, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know the name of the Manager that Roger was working with but he was also a great help
Aug 26, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you and your daughter had a positive experience with Roger! Congratulations to your daughter, and we hope she enjoys her new Jeep Cherokee! We hope to have the pleasure of working with your family again!

August 12, 2016

Excellent Service! The staff is amazing! I will definitely be back for my next car. They have quickly became family. I knew what I wanted and I was given many options to More

by arie0506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Marshall
Aug 12, 2016 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience with Diane met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

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