Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I loved my 2009 Journey, but I went in to Suburban after recieving a mailing from them and ended up with a 2012 Journey! Rick Larue was the salesman and he was wonderful and made the entire transaction a pi recieving a mailing from them and ended up with a 2012 Journey! Rick Larue was the salesman and he was wonderful and made the entire transaction a piece of chocolate cake! Beverly & Betty More
Maria was excellent at making sure that everything was done right and that we were 100% satisfied. Maria also went trough the entire vehicle and made sure we new how everything operated. Excellent vehicle done right and that we were 100% satisfied. Maria also went trough the entire vehicle and made sure we new how everything operated. Excellent vehicle knowledge! More
We haven't purchased a vehicle in a number of years, and the last time we did, it was not a very good experience. This time, thankfully, was very different. Our saleman, Mr. Rick Larue, was very helpful a the last time we did, it was not a very good experience. This time, thankfully, was very different. Our saleman, Mr. Rick Larue, was very helpful and dedicated much of two days to make sure our family had the vehicle we were looking for. We were definately given enough time to make our decision, weigh our options, and make sure we were happy with our purchase. We never felt rushed or pressured into any particular vehicle. Thank you to the Suburban Troy Dodge team, especially Rick Larue. Keep up the good work. More
Customer service was great. Joe B. was very nice and patient. We really enjoyed having him as our salesperson. I feel like price could have been a bit better but they did work with us in that regard to patient. We really enjoyed having him as our salesperson. I feel like price could have been a bit better but they did work with us in that regard to bring it down a bit so I feel they were at least somewhat flexible which was nice. I appreciated the full tank of gas and the first oil change at no charge. I would bet that many other dealers do not do that. Overall it was a good experience. More
I went to Suburban Chrysler Troy to compare and early lease termination with another Michigan dealer. The sales person (Joe Bellomo) matched the other dealerships price, but then asked what they could do lease termination with another Michigan dealer. The sales person (Joe Bellomo) matched the other dealerships price, but then asked what they could do to "seal" the deal. I told Joe and he made it happen. I also got a fairly good deal from Brandon Stiltner on one of the "extras" they try to sell during the financial process, with no pressure to buy any of the extras. Joe gave an excellent overview of the Town & Country's newer features from my 2010 model, which made me feel very comfortable when driving out of the dealership. I normally spend 1/2 hour reading the owners manual in the parking lot before I leave, but Joe's explanation was sufficient. Overall a very good experience. More
My experience at your dealership and with Glen Campbell could not have been easier for me. Mr. Campbell was very knowledgeable, extremely helpful and answered all my questions. I will return to your deale could not have been easier for me. Mr. Campbell was very knowledgeable, extremely helpful and answered all my questions. I will return to your dealership and work with Mr. Campbell in 36 months. My neice bought her Jeep Cherokee from Mr. Campbell and highly recommended him. More
Started off not very promising,but ended very satisfying! Talked with the right people and everything fell into place. I am very pleased with all of my contacts at Suburban CDJR. Talked with the right people and everything fell into place. I am very pleased with all of my contacts at Suburban CDJR. More
It was the best experience we had in a car dealership. Mike was very professional, friendly and helpful in choosing our new cars. He was not pushy at all and answered all our questions and concerns. He ma Mike was very professional, friendly and helpful in choosing our new cars. He was not pushy at all and answered all our questions and concerns. He made buying car a breeze. We are complety happy and satisfied with our choice in our cars and sales person. We will be a lifetime patron because of our experinence with Mike. Thank you! More
Ben saved the day. Thanks. Other than that I still wished i would of spent my money at a different dealership. Even though Ben savwd the day i should not have went through the hassel that i did. i would of spent my money at a different dealership. Even though Ben savwd the day i should not have went through the hassel that i did. More
Scott...thank you so much!!! Without you going the extra step I would not be a proud owner of a Chrysler 200, which I never expect ed . I appreciate your relaxed approach nothing like other salesman I've ex step I would not be a proud owner of a Chrysler 200, which I never expect ed . I appreciate your relaxed approach nothing like other salesman I've experienced. Any chance I get to refer I certainly will. Thanks again...and God bless!!!!! More