Suburban Chrysler Dodge Jeep Ram of Troy

Jarod was beyond helpful and super professional. He worked quick and efficiently finding me my Jeep when I needed a new car! 10/10 recommend working with Jarod! He worked quick and efficiently finding me my Jeep when I needed a new car! 10/10 recommend working with Jarod! More

Very helpful and friendly! He got me what I was exactly looking for. Great all around sales man. I will definitely be referring anyone looking to buy a used or new car to him. He got me what I was exactly looking for. Great all around sales man. I will definitely be referring anyone looking to buy a used or new car to him. More

Jarod was so helpful! He found the perfect car for me at the perfect price. He was very polite and listened to all my wants and needs and was reachable whenever I needed h He found the perfect car for me at the perfect price. He was very polite and listened to all my wants and needs and was reachable whenever I needed help. More

nicest guy ever, will solve your problems, will make you his first priority when dealing with you as a customer. his first priority when dealing with you as a customer. More

I bought a used truck from Suburban. The buying process went okay. The Salesman Josh was great. The problem arose when the trans lines blew on the truck after I had it only a month a The buying process went okay. The Salesman Josh was great. The problem arose when the trans lines blew on the truck after I had it only a month and put only 1000 miles on the vehicle. I bought from a dealership because I was hoping I could trust them over a personal sale or a smaller lot. I called them not expecting them to pay for everything out right. But management there completely blew me off and wouldn't even talk to me. The message relayed to me was that it's yours now and not their problem. Talking to me and maybe hearing me out would have went a long way. I won't be purchasing another car from them. And I'll drive to the next closest chrysler dealership when I need stuff for our wrangler. More

I used to work at suburban , With Anthony and Justin. They took good care of me and found me a car that I wanted to get. Made the process very smooth. They took good care of me and found me a car that I wanted to get. Made the process very smooth. More

Mr. Anthony Abdullah gave us a professional customer service in an amazingly efficient and pleasant manner ! I would absolutely recommend him to my friends ! Thanks Tony ! service in an amazingly efficient and pleasant manner ! I would absolutely recommend him to my friends ! Thanks Tony ! More

They falsely advertised the Jeep I bought. They advertised with the VIN. Number that the car I bought had Sirius xm radio. I tried to connect it, while I still in the parking lot. After spendi They advertised with the VIN. Number that the car I bought had Sirius xm radio. I tried to connect it, while I still in the parking lot. After spending two days trying to figure it out, I took the car in and was told it did not have the option advertised, nor the capability. The manager and Jerrod told me “ just steam through your phone” I said that was false advertising and the manager said the dealership isn’t responsible for the false advertising. When I called Jeep Corporate, they said the dealership is clearly responsible, And I needs to make good on the advertised sale. They also said my jeep has a corrosion warranty which I clearly stated was a deal breaker. I was given false appointments and false information . I completely disgusted with this dealership. I’ve made reports to the FTC and BBB. I’m contacting my state representative as it applies to used car sales scams as well. Jerrod has no conscious and lied straight to my face. Nobody should buy anything from a company who will not stand by their advertised product. Save yourself the nightmare I’m living just to get what you paid for. I can’t even put into words the stress this whole thing has caused me. More