Suburban Chrysler Dodge Jeep Ram of Troy

I'm so disappointed in the customer service. I inquired about my leased vehicle that I purchased through this dealership, over a week ago and was contacted via text by the dealership that someone would be about my leased vehicle that I purchased through this dealership, over a week ago and was contacted via text by the dealership that someone would be in touch. One week later, still no outreach. Ironically the last review on this sales person seemed to have the same experience. I would recommend this dealership but advise working with someone who can communicate to customers. This could have been a very clean sale and transaction but I've decided to inquire with another dealership. More

I was referred to Bill Messina at this dealership, back in 2012. I purchased a 2013 RAM from Bill and had a wonderful, low-pressure sales experience. He possessed all the positive characteristics you wou in 2012. I purchased a 2013 RAM from Bill and had a wonderful, low-pressure sales experience. He possessed all the positive characteristics you would expect in a new car salesman, and lacked all the negative characteristics that you hope to avoid! Since then, I've gone back to Bill for 2 Jeeps, 1 more RAM, and 2 Minivans! Each time, he has met or exceeding expectations! More

My husband and I have purchased vehicles from Suburban Collection for well over a decade. We have met many talented sales people, but primarily have worked with Bill Messina. No one has spent the amount o Collection for well over a decade. We have met many talented sales people, but primarily have worked with Bill Messina. No one has spent the amount of time answering our questions, helping us find the best deal, and making sure we are in a perfect vehicle that we love like he has. We refer everyone we know to him and they are never disappointed. His level of professionalism, knowledge, and expertise is unparalleled. We will continue to only purchase our vehicles from him! More

We've leased our last 6 vehicles through Bill Messina and Suburban these past 10+ years. Bill is the reason we come back here. Don't get me wrong, the service department is great. However, Bill goes the extr Suburban these past 10+ years. Bill is the reason we come back here. Don't get me wrong, the service department is great. However, Bill goes the extra mile to rundown vehicles with options I want within my budget and make my lease turn in and next lease easy and enjoyable. More

I have worked with Bill Messina at SCDJR of Troy for 15+ years. He is a real professional, provides great service and we always feel he is looking out for our best interest. We won't get a vehicle from an years. He is a real professional, provides great service and we always feel he is looking out for our best interest. We won't get a vehicle from anyone else! More

Working with Bill Messina has been the most painless process I've ever dealt with. We literally drive 40 minutes out of our way to work with him because he's so easy to deal with. process I've ever dealt with. We literally drive 40 minutes out of our way to work with him because he's so easy to deal with. More

I’ve worked with this dealership for 4 plus years. By far the best dealership. Scott Viau treats me like family. He understands my wants and needs and finds a way to help me out. the best dealership. Scott Viau treats me like family. He understands my wants and needs and finds a way to help me out. More

Easy process, upfront and quick. Bill was great. Got the deal done in 2 days. Will definitely come back in the future! deal done in 2 days. Will definitely come back in the future! More

Anthony was nothing short of amazing! He was patient, and kind! I’ll be doing business with him again in the future! Thank you again! kind! I’ll be doing business with him again in the future! Thank you again! More

Kristine is always a pleasure to work with, very quick with responses and is very accommodating. 5 stars for Kristine. with responses and is very accommodating. 5 stars for Kristine. More