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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,642 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,642 reviews
October 01, 2020
If you do not work with Bill Messina on your next vehicle purchase, you're doing it all wrong! Bill will not only help you find the perfect vehicle, he will treat you like family while doing so! From going t purchase, you're doing it all wrong! Bill will not only help you find the perfect vehicle, he will treat you like family while doing so! From going through the different options offered, too suggesting items, Bill will give you all the details. He has not only supplied my immediate family with 4 vehicles, but vehicles to my uncles, cousins, and friends. Go to Bill for all of your vehicle needs! More
by mmpili
Employees Worked With
Bill Messina
October 01, 2020
I just leased my second vehicle from your dealership. I would never consider going elsewhere as long as Bill Messina is my salesman. He is so wonderful to work with. His throughput and thoughtfulness are would never consider going elsewhere as long as Bill Messina is my salesman. He is so wonderful to work with. His throughput and thoughtfulness are appreciated and he has a wonderful sense of humor. More
by Debbiesch1020
Employees Worked With
Bill Messina
October 01, 2020
Bill Messina is the best out there! He works hard to get you the best deal he can. We will come back to him for our car needs over and over again. you the best deal he can. We will come back to him for our car needs over and over again. More
by Rschoonover265
Employees Worked With
Bill Messina
October 01, 2020
Bill Messina is the best car salesperson I have ever worked with. Makes the sale so easy and no surprises. My family has leased a few cars with him and I would not go anywhere else. worked with. Makes the sale so easy and no surprises. My family has leased a few cars with him and I would not go anywhere else. More
by MERMAIDSDS
Employees Worked With
Bill Messina
October 01, 2020
Great sales reps, great service, great customer service! Bill Messina is “my guy”, I won’t even consider anyone else to handle my leases again Bill Messina is “my guy”, I won’t even consider anyone else to handle my leases again More
by lenarddeb51
October 01, 2020
Made the process of leasing my first car super easy and seamless! Max is a great asset to your team! Definitely would refer him to anyone looking for a Jeep! seamless! Max is a great asset to your team! Definitely would refer him to anyone looking for a Jeep! More
by Kearne12
September 30, 2020
Michael was very complete and professional with the sale of my new jeep. After getting the runaround from another dealer, he was thorough and kind. of my new jeep. After getting the runaround from another dealer, he was thorough and kind. More
by anne_marie_cip
Employees Worked With
Dan from Chrysler Corp., Michael Burton
September 30, 2020
The worst most unprofessional customer service I have ever experienced. The sales rep was very uninformative on the price and interest so I didn’t want the car. The manager only concern is sales not cus ever experienced. The sales rep was very uninformative on the price and interest so I didn’t want the car. The manager only concern is sales not customer satisfaction. Asked me What’s wrong why don’t I want it. Why I even wasted their time as if he wasn’t doing his job. Even tried to stress that it took him 4 hours to get the deadl for me NOT MY PROBLEM. Thats Something u should never tell a customer. How am I at fault for not wanting the car. Not only was MY time wasted I dropped 3 points due too the credit check. Just too not even get a car. I inquired about a $8000 car NOT a $12,000 car. If that’s what I wanted that’s what i would’ve asked for. If that’s not what the dealership had that’s what I should been told in the beginning. Not lied too just too get there to have something else forced on me. I’ll take my money somewhere else. This manager got very unruly aggressive and disrespectful.. More
by Demandin_87
Employees Worked With
Anthony Abdullah, Matthew MacEachern
September 25, 2020
Jerry and the entire team at Suburban Chrysler Dodge Jeep Ram of Troy always ensure that the customer's needs and preferences are met. Leasing a vehicle through Suburban Dodge of Troy has always been a cons Ram of Troy always ensure that the customer's needs and preferences are met. Leasing a vehicle through Suburban Dodge of Troy has always been a consistently pleasant experience. More
by Kathy H.
Employees Worked With
Jerry Leruth
September 24, 2020
From test drive to the final paperwork, Anthony made the car-buying process incredibly easy. Responsive, attention to detail, and willingness to be flexible. Great experience overall - I would not hesitate car-buying process incredibly easy. Responsive, attention to detail, and willingness to be flexible. Great experience overall - I would not hesitate to recommend Anthony to friends/family. More
by David.S
Employees Worked With
Anthony Abdullah
