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Suburban Chrysler Dodge Jeep Ram of Troy

Troy, MI

4.5
1,643 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle! Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan. Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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1790 Maplelawn Drive

Troy, MI

48084

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Showing 1,643 reviews

June 19, 2019

Glen Campbell is a Great GuyGreat Purchased 2 Mini Vans from salesman Glen Campbell...Friendly,patient,informative...Great Personality..I Had a great overall experience,would recommend More

by johnnytee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : courtesy drivers are very nice, Glen Campbell, Nick Sinishtaj
Jun 21, 2019 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 05, 2019

Derrick is a knowledgeable and helpful sales guy I have used this dealership for new car sales and service and they have been helpful an reliable. I custom-ordered a vehicle as an employee purchase, More

by cp2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Walker, Melissa Bougourd
Jun 16, 2019 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Cp2000, thank you for your kind words and this wonderful review!

June 04, 2019

Bill Messina made this easy I know Suburban, we have purchased 2 Hyundai's from them and tried to purchase other cars from their different franchises. Apparently with no luck.. More

by touchlesscoversemichigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Kozumplik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Messina
Jun 10, 2019 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We are so happy to read such a great review about Suburban Chrysler Dodge Jeep Ram of Troy! We hope to be of service to you again in the future. Best wishes, Suburban Chrysler Dodge Jeep Ram of Troy

May 31, 2019

Wonderful experience with Maria. Very easy car leasing experience, and delivered to my door!! All done over the phone with Marie and I couldn’t be happier with my Jeep Cherokee. More

by Petoskey client
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Kovach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 26, 2019

Exactly what I asked for no need to negotiate! I had an executive level experience working with Anthony. I made the right choice working with him and will recommend him to family and friends. I f More

by Kevin Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Abdullah, Nick Sinishtaj
May 01, 2019 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Hi Kevin! We're so happy we were able to help you out!

April 20, 2019

Great buying experience from sales professional Anthony Abdullah was my sales person and he took care of me from responding to my internet search from car gurus by calling me direct, to when I arriv More

by Johnboy666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Abdullah, Nick Sinishtaj
Apr 26, 2019 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

John, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

April 10, 2019

Poor Customer Service From start to finish and even a few days after was very poor customer service. Would never go back or recommend this dealership. I understand money More

by amber.grandvalleydentistry
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stuart Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew M., Nathan Nelsen
May 01, 2019 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Amber, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. When you have an opportunity, please reach out to Ben Heer, Retail Operations Manager at (248) 585-8800 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

April 08, 2019

Jeep Compass Lease Bottom line is that Joe Bellomo is the only person I go to for my cars. I never have to worry about getting the best pricing or service. More

by Makingmusic1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Kozumplik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bellomo
Apr 18, 2019 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We really appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 08, 2019

Great Service Gary always gets me in and out quickly. Always has a smile and knows what is going on with recalls, etc. I prefer this location over Sterling Heights. More

by amylc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Smith, Deanna Robertson, Gary Gonzalez
Apr 10, 2019 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

Amy, we're glad you had such a wonderful experience with us!

March 29, 2019

Easy like Saturday Morning I stopped in while pricing out lease options at various dealerships, after work on a Thursday. This was my last stop and even though it was close to c More

by masonmorell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Suburban Chrysler Dodge Jeep Ram of Troy responded

We're so glad that we were able to go above and beyond your expectations!

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