Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,639 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,639 reviews
June 27, 2017
Great team A positive experience from Sales through Finance. The time spent with Service Advisor Gary Gonzalez was a valuable, unexpected bonus. Thanks to t A positive experience from Sales through Finance. The time spent with Service Advisor Gary Gonzalez was a valuable, unexpected bonus. Thanks to the patience of Max Dombeck, Sales, I have a new 2017 Jeep Grand Cherokee in the color of my choice. More
by Jeepster
June 25, 2017
Tim Brown fantastic service! Tim was fantastic in helping me out. He found me the perfect deal and went out of his way to make sure that I loved the car and took great care of me. Tim was fantastic in helping me out. He found me the perfect deal and went out of his way to make sure that I loved the car and took great care of me. A car buying experience has never been easier. He is a car salesman you can trust! More
by James14
Employees Worked With
Tim Brown
June 25, 2017
Great service!! I just want to say thank you to Steve for making my car buying painless and easy. He found me a great jeep for a great price and I was pressed for tim I just want to say thank you to Steve for making my car buying painless and easy. He found me a great jeep for a great price and I was pressed for time because I had to work and he worked his butt off to get me out so I was not late to work. I will defiantly be back to buy more cars from him. More
by Zackery1
Employees Worked With
Steve Sylvester
June 21, 2017
Excellent customer service Helpful, pleasant experience from the beginning to the end. I would highly recommend seeing my sales guy Chad to family and friends. He works hard to Helpful, pleasant experience from the beginning to the end. I would highly recommend seeing my sales guy Chad to family and friends. He works hard to make his customers happy! More
by RMMJeep
June 15, 2017
Great service and great prices! This dealership takes their time with you making sure you get in the vehicle that fits you best. They give you multiple options and have very good pri This dealership takes their time with you making sure you get in the vehicle that fits you best. They give you multiple options and have very good prices. The selection of vehicles is large and they treat you with respect. More
by Kjwalker19
Employees Worked With
Tim Brown
June 07, 2017
Ralph Geary I have leased 4 cars through Ralph. Will only work with him. Kind and fair. The people at the dealership are very kind and helpful as well. I have leased 4 cars through Ralph. Will only work with him. Kind and fair. The people at the dealership are very kind and helpful as well. More
by busslerkj
Employees Worked With
Ralph Geary
June 04, 2017
Make it easy on yourself!! I purposely kept Rick's business card from my first dealings with him. He's the kind of guy you want working with and for you. My wife will be back ne I purposely kept Rick's business card from my first dealings with him. He's the kind of guy you want working with and for you. My wife will be back next year when her lease is up. We tried another Suburban dealership near our home, and we will not be returning there. Rick and the staff in Troy know how to treat their customers. Thank you, Rick!! You make buying a car fun! More
by ChuckC
Employees Worked With
Nick Sinishtaj - Financial Mgr, Rick Larue
June 02, 2017
Quick, Painless, Professional and Accurate Tim listened to what was important to me and found several vehicles that fit my wants. He offered options and I never felt pressured to make a decisio Tim listened to what was important to me and found several vehicles that fit my wants. He offered options and I never felt pressured to make a decision. He was very busy the evening I bought my vehicle and he remained relaxed attending to multiple customers and processed my purchase with ease. I will return and ask for Tim's assistance in the future. More
by Mike P
Employees Worked With
Tim Pazdziora
June 01, 2017
Satisfied customer Excellent sells Rep got me the car I wanted very helpful on how to get the best deals. Very patient highly recommended if you want the service that m Excellent sells Rep got me the car I wanted very helpful on how to get the best deals. Very patient highly recommended if you want the service that makes you feel like family. More
by Eli1986
Employees Worked With
May 31, 2017
Great Customer Service Max is a great guy and took good care of us. I wanted a specific truck which they didn't have on the lot, he went out and found one for me within a da Max is a great guy and took good care of us. I wanted a specific truck which they didn't have on the lot, he went out and found one for me within a day. Awesome dealer, would definitely recommend coming in and working with Max! More
by B.Wancket
Employees Worked With
