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Suburban Ford of Ferndale
Ferndale, MI
524 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 524 reviews
August 01, 2016
In and Out Amazing Experience. I was in and out. It was quick, straight to the point, and I left extremely satisfied. I would definitely go through this dealersh Amazing Experience. I was in and out. It was quick, straight to the point, and I left extremely satisfied. I would definitely go through this dealership, and Dennis Lietz for my next vehicle purchase. More
by Austin Zande
Employees Worked With
Dennis Lietz, Colleen Coleman
Helpful July 28, 2016
Very happy and satisfied customer😊 My experience at Surburban Ford was great, and to make it even better ,my sales lady Lila is the bomb!! She is very good sales person and she always g My experience at Surburban Ford was great, and to make it even better ,my sales lady Lila is the bomb!! She is very good sales person and she always get me what I want and what my budget can afford. I love my new Edge! Thank you Lila👍🏼 More
by Julez
Employees Worked With
Lila Dedvukaj
July 15, 2016
Renewing Lease was an old customer of Ed Schmidt ford I missed the roses - they made me feel very special! I am not comfortable with the additional sales pitch that add on more money to my money Dollar I missed the roses - they made me feel very special! I am not comfortable with the additional sales pitch that add on more money to my money Dollar usually after I have decided what I want and can afford with my salesperson. That should be the end of what my payment will be. More
by MickeyMouse1
Employees Worked With
Shari Bell, Brad Rummer
June 29, 2016
Great experience My Salesperson navigated me through the process from beginning to end resulting in a great experience. Her knowledge of the business benefited me and My Salesperson navigated me through the process from beginning to end resulting in a great experience. Her knowledge of the business benefited me and created a win win. More
by Dnolen22
Employees Worked With
Lila Dedvukaj, Brad Rummer
June 23, 2016
Amazing! Love it! This dealership is so wonderful. Everyone here is very welcoming and kind! My sales employee Lila Dedvukaj was excellent! She did everything in her po This dealership is so wonderful. Everyone here is very welcoming and kind! My sales employee Lila Dedvukaj was excellent! She did everything in her power to get me the car I needed (my first car by the way). Doing business with her was my best move. I highly recommend everyone to go to Lila at Suburban Ford of Ferndale. It's guaranteed you won't be disappointed! More
by TylerCarr7
Employees Worked With
Lila Dedvukaj
June 19, 2016
New car leasing Suburban Ford in Ferndale and in particular salesman Nick Burns did an excellent job for me. He took extra measures to source their network the find t Suburban Ford in Ferndale and in particular salesman Nick Burns did an excellent job for me. He took extra measures to source their network the find the car in which I was most interested. I am delighted to serve as a reference for this salesperson and dealership. More
by Jjhhuhgytf
Employees Worked With
Brad, Nicholas Burns
June 07, 2016
Lila is the bast car sales person She is grate she takes her time to understand you then works with you to get you in a car that day I will all ways get my cars from her She is grate she takes her time to understand you then works with you to get you in a car that day I will all ways get my cars from her More
by Jay330
Employees Worked With
Lila Dedvukaj
June 06, 2016
Great Salesman. I was looking at a terrain, but after dealing with Nick was quite impressed with his knowledge, and not forceful in pushing me to make a deal. After I was looking at a terrain, but after dealing with Nick was quite impressed with his knowledge, and not forceful in pushing me to make a deal. After being in the car business for 28 yrs. selling and managing. I think I know a good salesman when I see one. he has a great future ahead of him. I know quite a few people in the suburban group. I look for Nick to be in Management in the future. Dave Fisher! you have a good one in Nick!!! Jim Leonard More
by jdleo
Employees Worked With
Michael MacEachern, Nicholas Burns, Brad Rummer
May 27, 2016
Great car buying experience Recently bought a 2016 f150 from Nick Burns. The buying experience was second to none. Definitely will purchase again. Nick Burns made the experienc Recently bought a 2016 f150 from Nick Burns. The buying experience was second to none. Definitely will purchase again. Nick Burns made the experience smooth and trouble-free. More
by Johncav
Employees Worked With
Nicholas Burns, Brad Rummer
May 24, 2016
Friendly and professional. Nick Burns did a good job finding, pricing and financing our Ford Edge. I would definitely recommend Nick and Suburban Ford to friends and family. Nick Burns did a good job finding, pricing and financing our Ford Edge. I would definitely recommend Nick and Suburban Ford to friends and family. More
by Brown1will
Employees Worked With
Nicholas Burns, Brad Rummer
